Windows 10: Office 365 error

Discus and support Office 365 error in Microsoft Office and 365 to solve the problem; Hi all I am working on a laptop for my friend he had both 2013 and office 365 it was causing major issues, now when I try to install office 365 I... Discussion in 'Microsoft Office and 365' started by xKOLDx, Oct 18, 2017.

  1. xKOLDx Win User

    Office 365 error

    Hi all

    I am working on a laptop for my friend he had both 2013 and office 365 it was causing major issues, now when I try to install office 365 I get error 0-1012(0) I’ve tried everything and spent an hr with Microsoft support who tried everything I tried then said they didn’t know

    If someone could assist it would be amazing

    Thanks in advanced

    xKOLDx, Oct 18, 2017
  2. SijaSony Win User

    Unable to set up Office365 on my Windows phone

    Got the answer.

    Short and simple....

    The Office 365 link at the bottom does not apply to Office 365 subscribers who have paid for the Office 365 version on desktop.

    So NO NEED TO CLICK IT .... it will say something is wrong.

    You can get to use Office 365 with only Word, Excel and Powerpoint as others for free on windows phone.


    Your ONEDRIVE can be assessed with the 1 TB SPACE available...

    Thanks Dereksmith.

    Microsoft had made things so confusing..... The error should be amended to say the above in short and not to confuse the Office 365 subscribers.

    Good work.

    Office 365 on my Nokia Lumia 635 error message is not acceptable Microsoft, GET A GRIP!!!
    SijaSony, Oct 18, 2017
  3. DanimalIT Win User
    Error adding an Office 365 work account to Windows 10

    I am receiving the same error connecting an Azure AD account Connected to office 365 host. I am able to login to office 365 with the account but not the work or school domain.
    DanimalIT, Oct 18, 2017
  4. Plankton Win User

    Office 365 error

    That's the first mistake, you can only have 1 version of Office on a PC at a time. No wonder your friend was having issues. I would recommend uninstalling both and then decide which one your friend wants to keep. I suggest keeping Office 365 as it the most current latest version of MS Office.
    Plankton, Oct 18, 2017
  5. xKOLDx Win User
    That’s the issue inrekiv d both now I can’t install office 365 it just keeps giving error 0-1012(0) I’m pretty sure I’ve fully removed it all, I have clear d registry files and everything another strange part is the .docx and .xlsx files still show their icons as if office is still present

    Is there a script or tool to properly remove everything

    I’ve tried Microsoft’s

    Many thanks
    xKOLDx, Oct 18, 2017
  6. Plankton Win User
    Plankton, Oct 18, 2017
  7. Plankton Win User
    Not sure what that means.
    Plankton, Oct 18, 2017
  8. xKOLDx Win User

    Office 365 error

    Tried both of those still having the same issue

    Sorry it was supposed to say “that’s the issue I’ve uninstalled both instances of office”
    xKOLDx, Apr 5, 2018

Office 365 error

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