Windows 10: Office 365: Outlook & other MSO apps interaction

Discus and support Office 365: Outlook & other MSO apps interaction in Microsoft Office and 365 to solve the problem; A curiosity, perhaps a setting somewhere, perhaps intentional by design. I use Outlook client for my emails using outlook.pst for emails to my main... Discussion in 'Microsoft Office and 365' started by tpriest, Jul 25, 2021.

  1. TPRIEST
    tpriest Win User

    Office 365: Outlook & other MSO apps interaction


    A curiosity, perhaps a setting somewhere, perhaps intentional by design. I use Outlook client for my emails using outlook.pst for emails to my main email address, other .pst files for my other email addresses. Assuming Outlook is not running, I've noticed that when I open another Office app, Word, Excel, PowerPoint, Publisher for example, a file ~outlook.pst.tmp is created, even if no document is opened. When I close the Office app that file is closed and disappears, and the modified date and time for outlook.pst is updated to reflect the time of app closure. I can sort of understand it if I'd opened an Office document, especially one that had email links, but opening the .tmp file when purely opening the app seems perhaps odd. Anyone know the reason for this?

    :)
     
    tpriest, Jul 25, 2021
    #1
  2. ANDREWMITCHELL7
    andrewmitchell7 Win User

    subfolders have disappeared in outlook on office 365

    ok - so yes its a IMAP type account as its apple (.me) so the first bit I cant do.

    When i follow your instructions to try and repair office 365, i can open up control panel as you suggest, but Microsoft Office 365 is not in the list of programs so i cant run a repair.

    If I go to Settings, Apps, I can find Microsoft Office Desktop Apps in the list.

    If I click on that and then Advanced Options there is a "repair" option, I have ran that - but it made no difference.

    I have also then tried the "reset" option, this just completely removed outlook - which I can no longer see at all.....

    I can see the subfolders if I go into mail rather than outlook - but I now have no other accounts - I will have to reset all my accounts up....

    Why is outlook no longer working?
     
    andrewmitchell7, Jul 25, 2021
    #2
  3. STEVESF
    stevesf Win User
    Outlook in Office 365

    I updated my subscription for Office 365, all apps work fine except Outlook. I keep getting Outlook cannot logon. The Microsoft Exchange information service in your profile is missing required information. Modify your profile to ensure that you are using
    the correct Microsoft Exchange information service. Cannot fix or troubleshoot so far but I am surprised all the other Office apps load and work just fine. Any suggestions? Thanks!
     
    stevesf, Jul 25, 2021
    #3
  4. DOUGLAS CLELLAND
    Douglas Clelland Win User

    Office 365: Outlook & other MSO apps interaction

    Cortana & Office 365 Integration

    We are trying to integrate Cortana with our Office 365 subscription, but it never works. Here are the steps we have done:



    • Turned on Cortona in the Office 365 Admin portal
    • We are using Windows 10 1703 – connected Office 365 service to Cortana
    Did the same on windows 10 mobile with no luck, Cortana says its connected to Office 365, but sees no data and we are getting zero errors

    We went rough office 365 support first and tried all fo their suggestions, they kicked us over to Windows support which is currently closed.

    We are on v1703 with all updates in place, it does not work on Windows 10 desktop or mobile

    any ideas? I can give you all steps 365 support had us run through if that will be helpful

    Thank you

    Doug
     
    Douglas Clelland, Jul 25, 2021
    #4
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Office 365: Outlook & other MSO apps interaction

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