Windows 10: Office 365 - Program Icons disappear

I purchased Office 365 along a with a new computer a few months ago. Everything was working normally until a couple of days ago and the Office 365 taskbar icons disappeared (still there but the icons are gone). I searched for the Office programs in the search bar and could not find them. The programs however could be accessed through the now blank icons.


Two questions

- how do I get the icons showing again

- why are the programs not showing as available apps on the computer

:)

 

Microsoft Office 365 update programs disappeared

I just updated Office 365 version 16.0.6001.1041 and the programs have disappeared. Outlook, Excel, Word............. Can someone please help.

 

Cortana & Office 365 Integration

We are trying to integrate Cortana with our Office 365 subscription, but it never works. Here are the steps we have done:

• Turned on Cortona in the Office 365 Admin portal
• We are using Windows 10 1703 – connected Office 365 service to Cortana

Did the same on windows 10 mobile with no luck, Cortana says its connected to Office 365, but sees no data and we are getting zero errors

We went rough office 365 support first and tried all fo their suggestions, they kicked us over to Windows support which is currently closed.

We are on v1703 with all updates in place, it does not work on Windows 10 desktop or mobile

any ideas? I can give you all steps 365 support had us run through if that will be helpful

Thank you

Doug

 

Office 365 activation error after big Win 10 update

We appreciate your response, Keith. We suggest that you update Office 365 and see if it'll make a difference. You can simply do it by opening any Office 365 applications (Word, Excel, PowerPoint). Here are the steps on how to do so:

• Open Office app, then click on File.
• Look for Account, then click on Update.
• Once done, restart your computer.

We're looking forward to your feedback.