Windows 10: Office 365 requires sign in everytime now - started last week

Our family has the 365 five-pack plan, and we all use the Office apps everyday. Last week my wife's Office apps started requiring sign ons every time she starts them - Word is where we noticed it first, but it happens on everything.

My Office apps do not do this.

We have tried:
The credential manager fix (deleting all passwords)
The delete "Identity" folder in the registry
Logging onto the online account
Reinstalling the entire Office suite
Changing to a local account on the computer
...pretty much any fix listed on the internet.

We have always used them not signed in for two years without issue. And mine still works without siging in.

:)

 

Cortana & Office 365 Integration

We are trying to integrate Cortana with our Office 365 subscription, but it never works. Here are the steps we have done:

• Turned on Cortona in the Office 365 Admin portal
• We are using Windows 10 1703 – connected Office 365 service to Cortana

Did the same on windows 10 mobile with no luck, Cortana says its connected to Office 365, but sees no data and we are getting zero errors

We went rough office 365 support first and tried all fo their suggestions, they kicked us over to Windows support which is currently closed.

We are on v1703 with all updates in place, it does not work on Windows 10 desktop or mobile

any ideas? I can give you all steps 365 support had us run through if that will be helpful

Thank you

Doug

 

Office 365 activation error after big Win 10 update

We appreciate your response, Keith. We suggest that you update Office 365 and see if it'll make a difference. You can simply do it by opening any Office 365 applications (Word, Excel, PowerPoint). Here are the steps on how to do so:

• Open Office app, then click on File.
• Look for Account, then click on Update.
• Once done, restart your computer.

We're looking forward to your feedback.

 

office 365 vs office 2013

my Microsoft surface came with 1 month trial of ms office 365 , now it's expired.now I wanna know if I she subscribe to office 365 or uninstall it & install office 2013. what's the difference between both?