Windows 10: Office 365 subscription changed to MS Office Pro Plus 2016

Discus and support Office 365 subscription changed to MS Office Pro Plus 2016 in Microsoft Office and 365 to solve the problem; After upgrading to 20152.1 my Office 365 has changed to MS Office Pro Plus 2016 and is requiring activation If I select Change license option then my... Discussion in 'Microsoft Office and 365' started by robgr, Jun 29, 2020.

  1. ROBGR
    robgr Win User

    Office 365 subscription changed to MS Office Pro Plus 2016


    After upgrading to 20152.1 my Office 365 has changed to MS Office Pro Plus 2016 and is requiring activation
    If I select Change license option then my valid MS Office 365 license is presented but nothing appears to happen when I select it and click next (it stays as MS Office Pro Plus 2016)
    I have tried both online & offline Office repair
    I have uninstalled Office 365 and reinstalled
    How do I revert to Office 365?
    What has happened?

    :)
     
    robgr, Jun 29, 2020
    #1
  2. DIEGO RIOS_06
    Diego Rios_06 Win User

    office 365 subscription

    Hi,

    I'm Diego Rios, an Independent Advisor willing to help other Microsoft customers.

    The Office 365 subscription, you can download Office in up to 5 devices. Follow up the steps below:

    1. Log in into your Office 365 account and follow the steps in the link below:

    Install:

    https://support.office.com/en-us/article/sign-i...

    Follow this link to activate your Office:

    https://support.office.com/en-us/article/activa...

    Check the Activation Troubleshooter:

    https://support.office.com/en-us/article/unlice...

    Link to Activate:

    https://support.office.com/en-us/article/troubl...

    Please let me know if this helped and works.

    Best Regards,

    Diego R.
     
    Diego Rios_06, Jun 29, 2020
    #2
  3. ANDRE DA COSTA
    Andre Da Costa Win User
    Windows update 1803 has changed my ms office from 2016 to office 365.

    Office 2016 and Office 365 are the same.

    Office 2016 is under the Office 365 brand and includes products such as Word 2016, Excel 2016, PowerPoint 2016.

    Unless you are saying your perpetual license has been converted into a Subscription.
     
    Andre Da Costa, Jun 29, 2020
    #3
  4. ALPHANUMERIC
    alphanumeric Win User

    Office 365 subscription changed to MS Office Pro Plus 2016

    Office 365 or Office 2016

    Under info for the new office listing on My Visual Studio it states.

    Office Professional Plus 2016 (x86 and x64) - (Multiple Languages)
    To obtain the product, follow these steps:

    Step 1: Get your product key by clicking the ‘Get key’ button on the right.

    Step 2: Go to the Office website by clicking the ‘Get it now’ button.

    Step 3: Enter your 25-character product key and continue as directed on the site.

    Released: 9/23/2015

    And for the discontinued it states.

    Office Professional Plus 2016 (Discontinued)
    Info
    Keys
    Office Professional Plus 2016 (x86 and x64) - DVD (English)
    No additional details are available for this file.

    Released: 9/22/2015
    SHA1: 213A8A0F8849516704101CB6C49F6A027B0D6D5F
    File name: en_office_professional_plus_2016_x86_x64_dvd_6962141.iso

    I'm thinking option one is going to be my only option. I'm fine with that as long as I can get Outlook to work with my ISP's pop3 e-mail. Last time I tried that with the new 2016 install I could not get it to work, no way no how. All the same settings that work with the ISO install?

    EDIT: I should mention, for me as far as I know, neither of these options are a subscription. They use two different keys but they are perpetual one time activation licenses. I only ran the new download briefly though, as I could not get outlook to work. I bailed and went back to what works.
     
    alphanumeric, Jun 29, 2020
    #4
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