Windows 10: Office 365 subscription unlicensed product

This message appears on my microsoft Excel program and denies me access to use Excel. I have using Excel for a year. Can you help me please. Thanks

:)

 

office 365 subscription

Hi,

I'm Diego Rios, an Independent Advisor willing to help other Microsoft customers.

The Office 365 subscription, you can download Office in up to 5 devices. Follow up the steps below:

1. Log in into your Office 365 account and follow the steps in the link below:

Install:

https://support.office.com/en-us/article/sign-i...

Follow this link to activate your Office:

https://support.office.com/en-us/article/activa...

Check the Activation Troubleshooter:

https://support.office.com/en-us/article/unlice...

Link to Activate:

https://support.office.com/en-us/article/troubl...

Please let me know if this helped and works.

Best Regards,

Diego R.

 

Unlicensed

Hi Mirriam

Go to Office 365 Login | Microsoft Office and if you're not already signed in, select Sign in

On that page under your info, check the status of your subscription to Office 365 or your Office licence listed there?

If that checks out, click this link and run through the Office activation troubleshooter:

https://support.office.com/en-us/article/unlice...

If that does not resolve this for you, follow these steps to perform a full repair of your Office installation . . .

Open Control Panel - Programs and Features

Click Microsoft Office in the list of installed applications

At the top, click 'Change'

On the resulting dialog, click 'Repair' - choose the Online Repair, it is a comprehensive fix

That should fix any issues with your Office Installation, including activation . . .

 

Cortana & Office 365 Integration

We are trying to integrate Cortana with our Office 365 subscription, but it never works. Here are the steps we have done:

• Turned on Cortona in the Office 365 Admin portal
• We are using Windows 10 1703 – connected Office 365 service to Cortana

Did the same on windows 10 mobile with no luck, Cortana says its connected to Office 365, but sees no data and we are getting zero errors

We went rough office 365 support first and tried all fo their suggestions, they kicked us over to Windows support which is currently closed.

We are on v1703 with all updates in place, it does not work on Windows 10 desktop or mobile

any ideas? I can give you all steps 365 support had us run through if that will be helpful

Thank you

Doug