Windows 10: office 365 upgrade when i did the upgrade i lost my outlook and all my contacts how do i...

Discus and support office 365 upgrade when i did the upgrade i lost my outlook and all my contacts how do i... in Windows 10 Installation and Upgrade to solve the problem; when i did the upgrade for office 365 i lost my outlook and all my contacts how do i get it all back... Discussion in 'Windows 10 Installation and Upgrade' started by CharlesVan Arsdale, Aug 10, 2020.

  1. office 365 upgrade when i did the upgrade i lost my outlook and all my contacts how do i...


    when i did the upgrade for office 365 i lost my outlook and all my contacts how do i get it all back

    :)
     
    CharlesVan Arsdale, Aug 10, 2020
    #1
  2. NEURO2015 Win User

    Upgrading Outlook 2007 to Outlook for Office 365

    Greetings,

    I was referred by Brink to ask my question here.

    I'm going to upgrade from Office 2007 to an Office 365 subscription, but can't find any reliable how-to information or confirmation that I can import the .PST with all the thousands of emails, contacts, calendar appointments, etc. from my Outlook 2007 to Outlook for Office 365 without losing anything.

    Brink has a new tutorial for going from Office 2010+ to 365 (Import Outlook Email, Contacts, and Calendar from PST file), but it's unknown if this will also work upgrading from Outlook 2007, so he referred me here to post my question.

    Over the last few days, I searched the MS Office support site & forums for the process of successfully importing all my Outlook 2007 content to 365, but there's nothing concrete and most info leads down several other rabbit holes.

    So...if anyone has a tried & tested method or links to instructions on how to do this, I would greatly appreciate it.

    Thank you.
     
    NEURO2015, Aug 10, 2020
    #2
  3. Kari Win User
    Upgrading Outlook 2007 to Outlook for Office 365

    Importing an Outlook 2007 PST file to Outlook 2016 which is the current Outlook / Office version used by O365 should go without issues. According to Microsoft, procedure to import 2007 PST to 2016 is the same than if importing 2010 and 2013 PST files:


    office 365 upgrade when i did the upgrade i lost my outlook and all my contacts how do i... [​IMG]


    Screenshot from Import email, contacts, and calendar from an Outlook .pst file - Office Support

    However, there shouldn't be any reason to import it. If you uninstall Office 2007 from Settings > Apps or Control Panel > All Control Panel Items > Programs and Features, the PST file is left in the system, only Office programs being uninstalled. Do not manually delete any Office folders after uninstall has finished!

    A restart is recommended after uninstalling Office.

    When you then install Office 2016 (O365) and launch Outlook 2016 first time, it should pick up the previous PST files automatically.

    Of course, as in computing you need to always be prepared for unwanted and surprising outcome, I would do the version upgrade like this:
    • Backup (copy) your PST files to a safe location or export all mail folders to a new PST file, for instance creating a folder Outlook_Export in your users folder and using it as backup location.
    • Uninstall Office 2007, restart.
    • Install Office 2016, launch Outlook 2016.
    That's it. Outlook 2016 should find your PST files and all your mail items should be there. The exporting was done just to be sure; if for any reason Outlook 2016 does not show your emails, you can import the backed up PST files manually.
     
  4. office 365 upgrade when i did the upgrade i lost my outlook and all my contacts how do i...

    I upgraded to Office 365 but my contact list has disappeared hoe do I retrieve this?

    I upgraded to Office 365 from Outlook 2010 but my email contact list has disappeared how do I retrieve it?
     
    KatrinaArnold1, Aug 10, 2020
    #4
Thema:

office 365 upgrade when i did the upgrade i lost my outlook and all my contacts how do i...

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    Upgrading Outlook 2007 to Outlook for Office 365: Greetings, I was referred by Brink to ask my question here. I'm going to upgrade from Office 2007 to an Office 365 subscription, but can't find any reliable how-to information or confirmation that I can import the .PST with all the thousands of emails, contacts, calendar...