Windows 10: Office Applications Not Displaying Properly After Windows 10 Upgrade

I have an issue with a couple of my users after upgrading them from Windows 7 to Windows 10. When they are using Remote Desktop to access their PCs, all Office applications show up as white. When you are viewing it on their computer directly, it appears normal. We run the same Dell build on all PCs but this issue only occurs on some machines.


It seems like a hardware issue, but I went ahead and changed the video card to a newer model and the issue persists. I'm not sure how to resolve the issue from here and there are no complaints about this that I can find on Google. I've also did clean uninstalls of Office 2016 and reinstalled as well as Quick and Online Repairs.

In the image below, PowerPoint is open. You can use shortcuts and access the menus in PowerPoint but you cannot see anything that is happening in the application from Remote Desktop. When you are on the PC directly, everything is working.





Any ideas?



Moved from: Office / Outlook / Windows 10 / Office 2016

:)

 

Windows 10 upgrade, where is my Microsoft Office?

Hi,

Thank you for posting your query in Microsoft Community.

I suggest you to follow the steps provided below:

• Type “Programs and Features” in the search box and press Enter.
• Check if Microsoft Office application is listed in the list of installed applications.
• If it is listed, then navigate to This PC>Local disc (C>Windows.old.
• Check if the Office application is present there.
• If still not found, then suggest you to install the application using the installation media.

Hope the information is helpful. Feel free to write to us for any other assistance with Windows, we’ll be glad to assist you.

 

Microsoft Office 2019 Will Run on Windows 10, and Only Windows 10

That will be a first

Microsoft getting any version of office to run properly on Windows 10.*Big Grin

 

Microsoft Office 2019 Will Run on Windows 10, and Only Windows 10

As reported yesterday, Microsoft changed the way how they license Windows 10 to their OEM partners. But buckle in folks, the changes just keep on coming. In what looks like an effort to push Windows 7 and Windows 8.1 owners to upgrade, Microsoft has officially announced that Office 2019 will only work on machines with Windows 10 and the next LTSC release of Windows Server. That's only the tip of the iceberg though. Unlike previous version of Office that came with 10 years of support, Office 2019's support lifecycle is shortened to five years of mainstream support and two years of extended support. Additionally, the client applications are only available with a Click-to-Run installer. However, Microsoft will continue to provide a MSI installer for the server applications.