Windows 10: Office apps crash when opening a file from onedrive

Ive had this problem for a while now and the cause is a damaged user profile, so I'm looking for help with how to 'repair' the damage. This is not related to a specific build of Windows or an update, but just FYI I'm using Windows 10 Pro 64bit with build 202H
The Problem:
If I attempt to open a file on onedrive from any office app, using the office open screen


the app crashes and restarts immediately. This occurs whichever folder i click on or if i click browse. If I use open and then go to Computer (so this uses the standard file explorer rather than the office version) before hitting browse or clicking on a file, everything works normally.



I have already proved that the issue is with one specific user profile, if i create a new user profile and use that, everything works ok, if i access the same onedrive/files from another pc, everything works fine, so its not the files or onedrive, its a specific user profile that causes the crash.

Want I want to do is repair that profile as I cant bear to recreate everything on a new user profile.

I have tried using Profile Wizard to copy all the user profile settings across to a new user profile and whilst that provides me with a new profile with all the settings in tact, the new profile also crashes in the same way. So Profile Wizard must be copying across the damaged element of the user profile which causes the crash.

I definitly have workarounds that are OK - as long as I remember to open files via 'Computer' rather than onedrive it works fine, but from time to time I forget and then I lose everything in whatever office app i was using - that hurts a lot... *Sad

Any ideas on how I can fix the damaged user profile ?

:)

 

Windows 10 - OneDrive

Right click on the app and one of the properties has an option to not automatically start it. Uncheck, restart the computer, and it should stop. If you want to go another step further, find the OneDrive app in the start menu, right click on it and uninstall.

If that is still insufficient, there is a batch uninstaller for OneDrive available online. I can copy the code here if you need it.

 

Microsoft office files doesn't open in OneDrive and won't sync in Windows 10.

Hi CauZion,

Thank you for posting in Microsoft Community.

I suggest you to Delete cached files from Upload Center.

• Go to start menu and open Upload Center for Office.
• Go to Settings.
• Click on 'Delete Cached Files for Office.'
• Click OK and check if the status.

I suggest you Change the OneDrive Location in Windows 10 and check if it works.

To change the OneDrive folder location in Windows 10, you have unlink OneDrive from your account and then repeat the setup process:

• Right-click on the OneDrive
  icon in the notification area and then select Settings
• Select "Settings" and then select "Unlink OneDrive"
• Follow the setup process again and ensure to select the new drive or location to have OneDrive sync to; you must wait for your files to download again to the new location

Please note: if you've connected your Windows 10 user account with your Microsoft account, OneDrive won't let you unlink the application. You'll have to unlink your
Microsoft account from your Windows account first.

Hope it helps. Please reply to us with the status of the issue.

Thanks.

 

Changed OneDrive properties and Office locks on file open/save browse

I changed OneDrive properties and now all Office apps crash on file open/save browsing.

My family and I were confused between OneDrive and the Documents library in our recent install of Office 365 Office 2016. Sometimes we saved to OneDrive when we wanted to save to local Documents. So, I stupidly changed OneDrive to a 'hidden' folder on one of our machines thinking that was a quick and easy fix. Since then Office products (Word, Excel, etc.) all crash on that machine (i.e. go into Not Responding mode) whenever we try to perform a file save as browse or file open browse and I have to use Task Manager to end them and we lose the document.

First, I tried the Office 365 Quick Repair and the Online Repair. Then I tried 'un-hiding' OneDrive and reran Online Repair. Then I tried enabling "Prevent the usage of OneDrive for file storage" in the Local Group Policy Editor>>Computer Configuration>>Administrative Templates>>Windows Components>>OneDrive, accessing it with Win+R gpedit.msc. I left the other OneDrive configurations as 'not configured'. I reran Online Repair again. That didn't work.

My Windows 10 Pro has OneDrive Uninstall in System Settings, Add or Remove Programs. So I uninstalled OneDrive. Then I ran AVG Registry optimization and cleaned up the registry. I rebooted, ran Office Online Repair again, rebooted, and tested Word file save as browse. Word locked up again.

I don't think I have a suitable restore point to roll back to and I'm afraid of reinstalling Windows because I am not experienced with this stuff.

Any suggestions?