Windows 10: Office/Word not working

Discus and support Office/Word not working in Microsoft Office and 365 to solve the problem; When I originally upgraded from Windows 7 to Windows 10 the Microsoft Office/Word I had with Windows 7 continued to work with Windows 10. But then I... Discussion in 'Microsoft Office and 365' started by EQueens123, Dec 23, 2017.

  1. Office/Word not working

    When I originally upgraded from Windows 7 to Windows 10 the Microsoft Office/Word I had with Windows 7 continued to work with Windows 10. But then I did a clean install of Windows 10, after which I added the Microsoft Office which I had stored on a thumb drive. When I added it, I put it into the program files.

    When I try to launch/open Word, I get a rectangular window saying the system is not compatible. How is it that it was working after I did the upgrade, but now that I've done a clean install it's not?

    EQueens123, Dec 23, 2017
  2. Martmcd Win User

    MS Office 2007 word not working

    point well made and taken.

    Since the "Insider" builds are not supported for use on any live system, there is no useful comparison with the user experience in the publicly available Windows 10 editions.

    absolutely true, however the op is an insider, so it is relevant to the question.
    Martmcd, Dec 23, 2017
  3. srfreeman Win User
    MS Office 2007 word not working

    You may want to look into the reasons Office 2007 is incompatible with Windows 10. Behaving and working are two far different concepts. The data security features of Windows 10 are far too important to consider defeating them with obsolete, incompatible

    Since the "Insider" builds are not supported for use on any live system, there is no useful comparison with the user experience in the publicly available Windows 10 editions.
    srfreeman, Dec 23, 2017
  4. Steve C Win User

    Office/Word not working

    You have to install MS Office using the installer file supplied by MS.
    Steve C, Dec 23, 2017
  5. Thanks for your reply:

    How/where do I get the installer file from?
    EQueens123, Dec 23, 2017
  6. Steve C Win User
    Steve C, Dec 23, 2017
  7. The Properties window shows: 2007 Microsoft Office, It was downloaded from a CUNY college as a Student version.
    EQueens123, Dec 23, 2017
  8. Steve C Win User

    Office/Word not working

    The tool at I mentioned offers an Office 2007 download. The MS link seems to be this one

    See the Software & Apps section on this forum since some people have been having problems with Office 2007 running in Windows 10.
    Steve C, Dec 23, 2017
  9. I thought this was the Software & Apps sec. I have seen the numerious post of pros & cons using Office 2007 with W10. I have seen fixes, just was not sure what the fixes were. Still do not understand why Office 2007 worked after I updated to W10, but not after I did the clean install of W10?
    EQueens123, Dec 23, 2017
  10. I thought the Key code from the bottom of my Dell laptop was required for the verification, but as Office 2007 did not come pre-loaded in the laptop that Key does not work. Office 2007 was downloaded from the CUNY web site as a Student version back in 2013/14 and we do not have an email receipt from CUNY. So, unless there is another method??
    EQueens123, Dec 24, 2017
  11. I have Office 2010 on a DVD-RW, but no KEY code - is there anyway I can get a Key code cheap?
    EQueens123, Dec 24, 2017
  12. Steve C Win User
    You are stuffed without a key! Try Amazon or eBay for a cheap key since you can easily get your money back if it doesn't work. I recently bought an Office 2016 key from Amazon UK for £7 which works fine. Contact the retailer before you buy to confirm that the key works with the Office installation file downloaded from the MS server. Merry Xmas!
    Steve C, Dec 24, 2017
  13. Office/Word not working

    Thanks for your reply and a very merry Xmas to you also. I have tried several Google searches for Office 2010 Keys have came up with sites that advertise them for free with links, but the links take you know where, I will try your idea and see what happens.
    EQueens123, Dec 24, 2017
  14. Berton Win User
    A couple of things I didn't see mentioned, one is that getting software through an education institution or through a company will usually not accept the same Product Key as Retail/Upgrade versions. Another issue is that Office 2010 was the first version to be offered as either 32-bit or 64-bit. The 64-bit version installs only on a 64-bit computer running the 64-bit version of Windows and installs in the C:\Program Files Folder. The 32-bit version of programs will install on 64-bit computers but in the C:\Program Files (x86) Folder which exists only on 64-bit versions of Windows. A 32-bit version of WIndows has only the C:\Program Files Folder.

    In a number of my clients' new computers without a bundled office-type program [where money issues are involved] I install the free LibreOffice, does nearly everything Microsoft Office does but has no comparable E-Mail Client for Outlook. It also works with more file formats than OpenOffice. Home | LibreOffice - Free Office Suite - Fun Project - Fantastic People
    Berton, Dec 24, 2017
  15. I thank you very much for the additional info, I have been looking at Ebay for Office 2010 Key codes. But all I've found are sales for digital links. I have a copy of Office 10 on a DVD-RW and it seems to work with W10, it gets to the window asking for the Key code. I am not at all familiar with how this works - I know the Key code is a set of 25 characters, so I'm not at all sure of what a digital link would be and how it would be a match for the copy I have. If what I would be paying for is for a seller to send me an email with a Key code listed, but there must be thousands of Key codes, how do I get one that matches?
    EQueens123, Apr 5, 2018

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