Windows 10: Office XP Service Pack 3 update failed - but I don't have Office XP

Discus and support Office XP Service Pack 3 update failed - but I don't have Office XP in Microsoft Office and 365 to solve the problem; My system is Win10/64 Version 1909 Build 18363.720. I have Office 16 installed and working OK. But when I run Windows Update it tries to install Office... Discussion in 'Microsoft Office and 365' started by bbinnard, Mar 19, 2020.

  1. bbinnard Win User

    Office XP Service Pack 3 update failed - but I don't have Office XP


    My system is Win10/64 Version 1909 Build 18363.720. I have Office 16 installed and working OK. But when I run Windows Update it tries to install Office XP Service Pack 3. This fails with message Office XP Service Pack 3 - Error 0x80096004.

    The fixes I've seen for this say to uninstall Office XP, but of course I can' do that. And I can't find a way to tell Update to ignore this update - whatever it is.

    :)
     
    bbinnard, Mar 19, 2020
    #1

  2. Office XP Service Pack 3 - Error 0x80096004

    Office XP Service Pack 3

    Office XP Service Pack 3 (SP3) provides the latest updates to Microsoft Office XP. SP3 contains significant security enhancements, as well as stability and performance improvements. This service pack applies to any level of Office XP. It contains all updates
    included in SP1 and SP2, in addition to updates released after SP2. SP3 applies to the following Office XP products: Word 2002, Excel 2002, Outlook 2002, PowerPoint 2002, Access 2002, FrontPage 2002, Publisher 2002, and Office XP Web Components.

    Office XP Service Pack 3 update failed - but I don't have Office XP helicopter.png

    We're sorry, this download is no longer available.
    • Perhaps one of the following links will help you find what you need.
     
    Turkman143_org, Mar 19, 2020
    #2
  3. bbinnard Win User
    Office XP Service Pack 3 update failed - but I don't have Office XP

    My system is Win10/64 Version 1909 Build 18363.720. I have Office 16 installed and working OK. But when I run Windows Update it tries to install Office XP Service Pack 3. This fails with message Office XP Service Pack 3 - Error 0x80096004.

    The fixes I've seen for this say to uninstall Office XP, but of course I can' do that. And I can't find a way to tell Update to ignore this update - whatever it is.
     
    bbinnard, Mar 19, 2020
    #3
  4. Berton Win User

    Office XP Service Pack 3 update failed - but I don't have Office XP

    Office XP Service Pack 3 update for Windows 10??


    That was a naming convention 'screw-up' of Microsoft with the naming of Windows XP and Office XP, tried to tie them together. If you have ANY portion of Office XP on your computer that can be identified as part of Office XP/2002 such as PowerPoint Viewer, Word Viewer, Excel Viewer, etc., it probably is picking it up and offering that update.
     
    Berton, Mar 19, 2020
    #4
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Office XP Service Pack 3 update failed - but I don't have Office XP

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