Windows 10: Office365 new user opening Outlook for the first time (going crazy)

Discus and support Office365 new user opening Outlook for the first time (going crazy) in Microsoft Office and 365 to solve the problem; I have set up a new image with SCCM that installs Office365 ProPlus on the machine. I have set the zeroconfigexchange=dword:00000001 in registry I have... Discussion in 'Microsoft Office and 365' started by simmy, Feb 19, 2020.

  1. simmy Win User

    Office365 new user opening Outlook for the first time (going crazy)


    I have set up a new image with SCCM that installs Office365 ProPlus on the machine.
    I have set the zeroconfigexchange=dword:00000001 in registry
    I have also set the HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\signing\signinoptions=0 (dword)

    Now, what completely baffles me, is when i log on as a new user, and start Outlook, i get the error saying "this feature has been disabled by your adminitrator". And i see where the error is, but i cannot comprehend why this happens.
    You see, when Outlook is started for the first time, the "signinoptions=0", changes to =3, which means that the user is not allowed to log on to O365. If i change it back manually to 0, then Outlook works fine.

    I am going abit crazy here, so if anyone has any ideas, i would love them.

    Thanks!

    :)
     
    simmy, Feb 19, 2020
    #1
  2. scopio Win User

    Office365 Outlook

    Okay, I'll create a folder in the D: drive as D:\Users\Church Administrator\Documents\Outlook Files\IMAP and create new ost file as per Move the OST and recreate the account method next week when I visit the office and post back with the result;

    1. Open File, Account Settings or open the profile in Control panel, Mail.
    2. Click New
    3. Enter your username and password and let Outlook find your account information Select the Change account settings option, and then click Next
    4. Click More Settings (1)
    5. On the Advanced tab, click Outlook Data File Settings. (2)
    6. If you want to create a new .ost file, browse to the new location, (3) D:\Users\Church
      Administrator\Documents\Outlook Files\IMAP enter a filename, and then click
      Open. Outlook will create the new .ost file.
    7. OK your way back to Outlook then restart Outlook.
    Thanks for all your help
     
    scopio, Feb 19, 2020
    #2
  3. scopio Win User
    Office365 Outlook

    I eventually had a chance to try and move the .ost file from the C drive to the D drive today.
    Followed the instructions as perthe link Caledon Ken post but came to an issue with the Create new email from within Outlook > File > Account Settings as Outlook insisted in creating the .ost file in the C drive as the Browse button in the Outlook Data File Settings dialog was greyed out and I could not direct it to the D drive folder. Eventually I added the email again and used the Control Panel > Mail > E-Mail Accounts settings to add the email again and this time I was able to Change account settings > More settings > Advanced tab > Outlook Data File Settings > Browse and directed Outlook to the new location for the .ost file.
    Only this time Outlook displayed a message
    Office365 new user opening Outlook for the first time (going crazy) [​IMG]
    and had to delete the file I copied in the first instance closed Outlook and reopened it again. This time the .ost file was saved in the new location. Success!

    Office365 new user opening Outlook for the first time (going crazy) [​IMG]



    Office365 new user opening Outlook for the first time (going crazy) [​IMG]


    Just have to do it again when I'm given the password for two more emails to add to Outlook.

    On a different issue if you Caledon Ken can help if not I'll open a new thread is that I moved the Data files Contacts, Documents etc. to the D drive using the Properties > Location > Move method and Office show that the Save destination is D:\Users\username which is as it should be BUT I also made the changes in Windows > Settings > Storage method and I now have two folders in D:\Users\username for Desktop, Documents, Downloads, Music, Pictures and Videos these folders do not have an icon just a plain folder picture and I assume they are the ones from the Windows > Settings > Storage method. My question is can they be deleted or would there be issues?
     
    scopio, Feb 19, 2020
    #3
  4. Office365 new user opening Outlook for the first time (going crazy)

    Office365 Outlook

    Sorry I don't understand the question about contacts. If you are talking about these contacts.


    Office365 new user opening Outlook for the first time (going crazy) [​IMG]


    These are not outlook's contacts. This is a left over from a long time ago... the only thing that I know uses this is Windows Fax. There may be others.

    The contacts Outlook uses are within Outlook under accounts setting under the "Data File" tabs.

    This is where the issue of Outlook becomes very messy, or at least I have not figured it out. Outlook 201x does an excellent job of syncing mail contacts and calendars with an Outlook.com account (or hotmail, MSN or live.com). I 'm not sure if they ever fixed or installed the functionality to allow Contacts or Calendar to be synced with an IMAP account. There use to be connectors that would do this.

    Actually if it hasn't been fixed it is one of the stupidest things around. Windows 10 mail, with it corresponding Calendar and People apps will sync. Our phones all sync so why is it the premier Mail Client "Outlook" can't.

    What I did is set up a new outlook.com account to be used for my Data file, Calendar, contacts, tasks. When I add something or edit it I do so under that mail account. This has it flow up to outlook.com and own to my phone. Same happens on phone, make a change and it flows the other way.

    Once you've added the mail account click on People in the lower left. In the navigation pane, left most column, expand My Contacts. Do you have a heading Contacts L: [email protected] or do you only have Contacts (This computer only) and Contacts (Personal Folders) ?
     
    Caledon Ken, Feb 19, 2020
    #4
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Office365 new user opening Outlook for the first time (going crazy)

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