Windows 10: (Old) BSOD when trying to watch video in Chrome

Discus and support (Old) BSOD when trying to watch video in Chrome in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello, When I attempt to watch a video on a news site on Chrome, my computer has a BSOD. I have tried uninstalling the Intel(R) HD Graphics 4000... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Clock404, Jul 11, 2019.

  1. Clock404 Win User

    (Old) BSOD when trying to watch video in Chrome


    Hello,

    When I attempt to watch a video on a news site on Chrome, my computer has a BSOD.


    I have tried uninstalling the Intel(R) HD Graphics 4000 driver from the device manager making sure to tick the uninstall driver software box. Then I let the computer automatically reinstall the driver after rebooting. This didn't work. I then tried uninstalling the driver again and reinstalling the one directly from Intel's website. This initially appeared to work but ultimately did not fix the issue. I also tried reinstalling Chrome and rebooting to no avail.


    The debug information I pulled from the memory dump can be found here: https://pastebin.com/KjQWvd1x


    Any suggestions on how to resolve this are very appreciated.


    Edit: I had marked this post as resolved when it later turned out to be not resolved. I tried to unmark it as resolved but it still says "You were helped by this reply." As a result I am not sure if this post is still being shown as needing help. So I have created a new one and I will now only mark as resolved after making sure it is 100% resolved. It can be found here... https://answers.microsoft.com/en-us...-5307-4844-90b1-99c2276a8473?tm=1562897421079

    :)
     
    Clock404, Jul 11, 2019
    #1
  2. orenzohar Win User

    BSOD when watching videos on chrome, WATCHDOG VIOLATION


    hi, whenever i watch videos on chrome, like YouTube and such, my computer freezes, and sometimes gets BSOD.
    it happend so many times, please help!
     
    orenzohar, Jul 11, 2019
    #2
  3. Chrome Crashing & Video won't play

    Hi Jone,

    Thanks for replying to us with the status of your issue.

    To assist you better, please provide few details.


    • Is the issue with playing video is only with confined to specific browser?

    • What is the make and model of your computer?
    As the issue still persists, I suggest you to try the below steps.

    Step 1: For the issue related to Chrome, refer to the below link:

    https://support.google.com/chrome/?hl=en

    Step 2: For the issue related to paying video through browser, try updating Add on in Internet explorer and check if it helps.

    Refer to the below link:

    http://windows.microsoft.com/en-us/internet-explorer/manage-add-ons#ie=ie-11

    Hope it helps, reply to us with the status of your issue. We will be happy to assist you.
     
    Santosh_Rai, Jul 11, 2019
    #3
  4. Junaid_A Win User

    (Old) BSOD when trying to watch video in Chrome

    Problem watching videos

    Hi Ara,



    Thank you for writing to Microsoft Community forum.



    To have a better clarity on the issue, respond to the questions listed below:

    • Were any changes made on the computer prior to this issue?
    • Does the issue persist on all sites?
    • Do the downloaded videos play fine?


    Meanwhile you may try the steps listed below and check if it works:

    • Right click on the video you’re watching.
    • Click on ‘Settings’.
    • On the first tab, make sure ‘Enable hardware acceleration’ box is unchecked.


    Regards,
     
    Junaid_A, Jul 11, 2019
    #4
Thema:

(Old) BSOD when trying to watch video in Chrome

Loading...
  1. (Old) BSOD when trying to watch video in Chrome - Similar Threads - Old BSOD trying

  2. BSOD when trying to watch video in Chrome

    in Windows 10 BSOD Crashes and Debugging
    BSOD when trying to watch video in Chrome: Hello, When I attempt to watch a video on a news site on Chrome, my computer has a BSOD. I have tried uninstalling the Intel(R) HD Graphics 4000 driver from the device manager making sure to tick the uninstall driver software box. Then I let the computer automatically...
  3. BSOD when watching videos

    in Windows 10 BSOD Crashes and Debugging
    BSOD when watching videos: hi when i want to watch video in Instagram such as browser or desktop app which downloaded from store causes BSOD and errors like kmode_exception_not_handled or irql_not_less_or_equal problem doesn't finish here it happens in groove music and movies and TV after a blue...
  4. Watch YouTube videos with Chrome

    in Browsers and Email
    Watch YouTube videos with Chrome: How can this annoying nag be eliminated from YouTube ! I am using Edge and do not want chrome. I let Windows do Windows. 91861
  5. BSOD when gaming and watching videos

    in Windows 10 BSOD Crashes and Debugging
    BSOD when gaming and watching videos: I get a blue screen many times per day with the text SYSTEM_SERVICE_EXCEPTION (NETIO.SYS) and a sad smiley. It happens when I watch Netflix and Youtube and also when I play games on Steam. *cry The Log collector is attached. - Lars 55223
  6. BSOD WHEA_UNCORRECTABLE_ERROR when watching videos

    in Windows 10 BSOD Crashes and Debugging
    BSOD WHEA_UNCORRECTABLE_ERROR when watching videos: Hello, 1st time posting in this forums. I'm getting the bsod in title whenever I watch any video. It can be from youtube, something I downloaded, etc. It can happen as soon as a few seconds into the video or hours can pass, sometimes never. This started last month when I...
  7. BSOD when watching videos on chrome, WATCHDOG VIOLATION

    in Windows 10 BSOD Crashes and Debugging
    BSOD when watching videos on chrome, WATCHDOG VIOLATION: hi, whenever i watch videos on chrome, like YouTube and such, my computer freezes, and sometimes gets BSOD. it happend so many times, please help! 93963
  8. BSOD watching video

    in Windows 10 BSOD Crashes and Debugging
    BSOD watching video: Running Win 10 pro 64 bit 14393.105 new build intel i7 6770k ASUS Z170 pro gaming 【Kingston】HyperX Predator DDR4 DDR4-3333 8GBx2枚 1.35V This is the 2nd time I have had a BSOD in the last couple of days. It's pretty hot in Japan right now. Might be a heat issue, but I...
  9. BSOD when watching youtube videos (DSP_WATCHDOG_VIOLATION)

    in Windows 10 BSOD Crashes and Debugging
    BSOD when watching youtube videos (DSP_WATCHDOG_VIOLATION): I have been getting BSOD with stop code DSP_WATCHDOG_VIOLATION. It has happened 7 times in the past 2 weeks, all of them occur when I am watching a youtube video. My computer will completely freeze for about 5-10 seconds while a video is playing and then BSOD will occur. I...
  10. BSOD Randomly when watching youtube or rendering videos

    in Windows 10 BSOD Crashes and Debugging
    BSOD Randomly when watching youtube or rendering videos: The title is not the only time BSOD's occur. they have occured while gaming, on bootup etc. Also - I get a random graphical error on certain images and on random parts of my screen. these graphical errors do not occur on every photo or all the time. I have included the logs...