Windows 10: Old company email removal

Hi I have a linked old company email address that I have no access to or passwords for. I thought it was deleted and removed from my systems I.e. phone and pc however .. every single day I get a reminder from Microsoft saying " it looks like we dont have permission to get email for ##### email address"

Then the instruction in the email is not helpful as the old account is not listed anywhere

How do I remove my association with this account and stop these daily pointless emails ?

:)

 

old email addresses

Thank you for updating me HA.111

Here is the step to remove that old email address.

Start typing an email address into the “To” field. As soon as you see the old email address being recommended as one of the potential candidates, use the down arrow key to scroll through the list of suggestions. Once you highlight the old email address, type the delete key. In many cases, this will actually remove the entry not only from the current list of suggestions but from future suggestions as well. You may even find that as you mouse over the drop-down list the highlighted item will have an “x” to explicitly allow you to delete it.

Just do this step and your good to go.

Continue to have an escellent day HA.111

Best regards,

Anthony C. De Jesus

Independent Advisor

 

Delete old email sign in address

Hi,

Difficulties verifying the old security details in your Microsoft account may result in errors canceling or removing the profile. For us to rectify the account removal concern, we'd like to verify the following information:

• Where exactly are you prompted to sign in with the old email address?
• Have you tried resetting the password for the old account to recover it?
• Were you able to log in successfully on your account online?
• Have you made any significant changes to your account prior to this happening?
• What troubleshooting steps have you taken so far?

Your reply is highly appreciated.

 

Fishing emails which using sometimes my company emails

Hi Tony,

As per the description, you are experiencing issue with phishing emails sometimes using company emails on the system.

I certainly understand your concern.

There can be a number of reasons for this issue to happen. Some common reasons that can cause these problems are:

• 
  System files on the computer may be corrupt or mismatched with other files.
  
• 
  There could be a possibility of virus or malware infection.
  

I would suggest you to try the steps given below and check if that helps.

Run a full computer scan with the Microsoft Safety Scanner to make sure that the computer is virus free.

Microsoft Safety Scanner, please follow the steps in the link provided below.

Microsoft Safety Scanner Download - Windows security

Note: Any data files that are infected may only be cleaned by deleting the file entirely, which means there is a potential for data loss.

For reference:



I would suggest you to refer to the article given below and check if that helps.

Phishing: Frequently asked questions

https://www.microsoft.com/en-us/security/online-privacy/phishing-faq.aspx

I hope this information is helpful.

Please do let us know if you need any further assistance, we will be glad to assist you.

Thank you.