Windows 10: Old emails are missing - Mail windows10

HI,


When i checked my emails today all emails are missing up to anything older than a week ago. My settings are already set to - "as items arrive". "anytime" and sync options are turned on.


PLEASE HELP!

:)

 

How to import old mail in Windows10 mail.

Hi Nina,

Welcome to Microsoft Community.

I will be glad to help you to import your old emails.

To assist you better please provide us more information.

• 
  How are you accessing emails through web browser or through a mail client (mail app, outlook 2010/2013)?
  
• 
  Did you configured email account with mail app?
  

If you are using mail app, you can try the below steps to import the emails.

• 
  Open mail app and click on gear option/settings.
  
• 
  Click on manage accounts and click on the account you want to import the emails.
  
• 
  Click on "manage sync settings" and select your choice time period the import the emails.
  

Hope this helps. Let us know the result.

 

Email contacts missing

1. If you open Mail app and click the + sign for New mail > type first couple of letters of a contact name > will a list of suggested names appear ?

2. Go to All apps > scroll to P > click People. Is the contact list there ?

 

New emails link to old emails and they all show in the inbox

Hi Carlson,

Thank you for being part of Windows 10.

Before we proceed, I need more information to help you better.

• How many user account you have configured in the Windows Mail app?
• What do you mean by “New emails link to old emails”?

If you have configured more than one user account in the Windows Mail app then, I would suggest you to switch the user accounts and check the emails in the inbox.

Follow the below steps to switch the user accounts in the Windows Mail app:

• Open the Mail app.
• Under the Accounts select one user account and check the
  Inbox under Folders.

If the issue still persist then, I would recommend you to delete and reconfigure the account.

Hope the above information helps. Reply with necessary information and the result to help you further.

Thank you.