Windows 10: Old headset isn’t working with a new computer

Discus and support Old headset isn’t working with a new computer in Windows 10 Drivers and Hardware to solve the problem; I bought a Surface Studio 2 laptop but my old Lenovo Explorer Windows Mixed Reality headset isn’t working with a new laptop. However it used to work... Discussion in 'Windows 10 Drivers and Hardware' started by Alma Aguirre1, Feb 10, 2019.

  1. Old headset isn’t working with a new computer


    I bought a Surface Studio 2 laptop but my old Lenovo Explorer Windows Mixed Reality headset isn’t working with a new laptop. However it used to work without any problems with my old computer. The headset is recognized and tracking is working fine. But there is no image in the headset, only black screen.

    My Surface Studio runs WIN 10 Pro (1809), NVIDIA GeForce GTX 1070 graphics card.

    :)
     
    Alma Aguirre1, Feb 10, 2019
    #1

  2. Printer isn´t working after latest update.

    After the latest update from Windows, my Canon Pixma ip6600 printer isnt working. In Device Manager it shows up as working properly but when I go to print it isn´t listed as an option in any programs. Troubleshoot suggests it´s a USB 2 printer on a USB
    3 port and that that´s the problem but that cant be since it worked fine before the update. I´ve tried to uninstall and plug it back in but that doesn´t work either.
     
    Sigurdur WilliamBrynjarsson, Feb 10, 2019
    #2
  3. cadaveca Win User
    Good surround sound headset

    I know you say you're not that guy, but stepping into the $250+ range really brings a change in build quality that might have you never having to buy another set. Otherwise, getting 6 speakers with decent sound in a headset is hard, and that's what you are asking for, and I have no suggestions, but just a bump up the list. *Stick Out Tongue Old headset isn’t working with a new computer :p
     
    cadaveca, Feb 10, 2019
    #3
  4. Argel Obm Win User

    Old headset isn’t working with a new computer

    Headset not working

    Hi Mathieu,

    We need to know if the issue is with the computer or headset. To isolate the concern, provide us the following information:

    • Are you using a laptop or a desktop?
    • If you're using a laptop, does the built-in speaker works?
    • Are you using a USB headset or does your headset has a 3.5mm jack?
    • Do your headset works on other devices?
    • Have you tried using other headsets on your computer?
    In the meantime, follow the troubleshooting steps found on this link. The link provided different troubleshooting steps to help you resolve the issue.

    Hope to hear from you soon.
     
    Argel Obm, Feb 10, 2019
    #4
Thema:

Old headset isn’t working with a new computer

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