Windows 10: On-Screen-Keyboard only registers Modifier keys and shortcuts in certain apps only work...

Hi,

So for some time now I have had this annoying problem on Windows 10 where the On-Screen-Keyboard only registers CTRL, ALT, SHIFT, Caps and the Win-key.


This wouldn't be much of a problem but it seems to be connected to how Windows handles input so for example in photoshop none of the shortcut keys work. And I mean none. Not single key shortcuts for tools or modifier shortcuts for saving, opening or anything.


The shortcuts in Photoshop work if I press the key on the On-SCreen Keyboard.


I have reset preferences in Photoshop, this obviously didn't help.

I have tried another physical keyboard of a totally different model, no difference. Current keyboard is a Corsair K65.

I disabled all non-microsoft services and startup programs, no difference.


Currently running 1809(17763.195) but had the same bug on 1803.


My Windows install isn't even old and it was a clean install on a new drive a couple months ago.



Any tips would be greatly appriciated. Reinstalling is obviously an option at this point but a fix would be nicer.


Best Regards,

Nugge

:)

 

Keyboard shortcut Alt key not working

Hi,



Before we proceed, I need more information to help you better.

• 
  Since when are you facing this issue?
  
• 
  Did you make any software or hardware changes on your computer prior to this issue?
  
  
  

I suggest you to follow the steps below and check if it helps.

Step 1: You may check if the ALT key is functioning correctly in on-screen keyboard. It will help us to verify if there is any issue with the keyboard.

Follow the steps below to open On-screen Keyboard.

• 
  Windows + Q, type OSK (on-screen keyboard)
  
• 
  And check if it works
  

Step 2: Run Hardware and device Troubleshooter.

Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your devices. Refer these steps:

• 
  Press Windows key +X, select Control panel.
  
• 
  Change the view by option on the top right to Large icons.
  
• 
  Click on troubleshooting and click on the view all option on the left panel.
  
• 
  Run the Hardware and devices troubleshooter.
  

Keep us posted on this issue so that we can assist you better.

 

Certain keys on the keyboard are not working properly.

Hi Russell,

Thank you for posting your question in the Microsoft Community.

I understand that certain keys on the keyboard are not working properly on the pc. I will try to help you with this issue.

Please answer these questions to get more clarity on this issue:

• 
  Did you make any changes to the pc prior to this issue?
  
• 
  Have you installed all pending updates on the pc?
  
• 
  Have you performed a full pc virus scan on the system recently?
  

Suggest you to launch the on-screen keyboard to check if the issue persists.

Follow these steps to launch the On-screen keyboard:

• 
  Press “Windows key + R” to get the run window.
  
• 
  Type “osk” and hit enter to launch the On-screen keyboard and check if this helps.
  

Also suggest you to install any pending Windows updates on the pc to check if that helps.
Updates are additions to software that can help prevent or fix problems, improve how your computer works, or enhance your computing experience.

Further, you may also boot the computer in a clean boot state and check if the issue persists. When you start Microsoft Windows, typically there are several programs that start automatically and run in the background that may interfere with the system.
These programs may include antivirus and system utility programs. When you perform a clean startup procedure, you prevent these programs from starting automatically.

How to troubleshoot a problem by performing a clean boot in Windows: (Applies to Windows 10)
http://support.microsoft.com/kb/929135

Note: After you have finished troubleshooting, follow the steps under “How to reset the computer to start as usual after troubleshooting with clean boot” in the article to boot to normal startup.

Keep us informed to help you further.

 

Keyboard shortcuts and key combo stopped working

Hi,

I realized your concern and will assist you to resolve the issue.

I suggest you to follow the methods below and check if it helps.

Method 1: Try running the Hardware and Devices troubleshooter.

Refer these steps:

• Press Windows key +X, select Control panel.
• Change the view by option on the top right to Large icons.
• Click on troubleshooting and click on the view all
  option on the left panel.
• Run the Hardware and Devices.

Method 2: You may check if the Ctrl key is functioning correctly in on-screen keyboard. It will help us to verify if there is any issue with the keyboard.

Follow the steps below to open On-screen Keyboard.

• 
  Windows + Q, type OSK (on-screen keyboard).
  
• 
  And check if it works.
  

Your reply is very important for us to ensure a proper resolution. Please get back to us with the above information in order to assist you accordingly.

Thanks and regards.