Windows 10: On starting my HP Envy desktop i got the bitlocker recovery screen.

Discus and support On starting my HP Envy desktop i got the bitlocker recovery screen. in Windows 10 Software and Apps to solve the problem; On another device I opened my microsoft account and found a recovery key for the device and entered it. However, i get the message that it is the wrong... Discussion in 'Windows 10 Software and Apps' started by Janet Probert, Jan 11, 2025 at 9:47 AM.

  1. JANET PROBERT
    Janet Probert Win User

    On starting my HP Envy desktop i got the bitlocker recovery screen.


    On another device I opened my microsoft account and found a recovery key for the device and entered it. However, i get the message that it is the wrong key. In my account the key is an 8 digit alphanumeric. The blue bitlocker screen says the key id is an 8-4-4 4-11 alphanumeric. Please help?

    :)
     
    Janet Probert, Jan 11, 2025 at 9:47 AM
    #1
Thema:

On starting my HP Envy desktop i got the bitlocker recovery screen.

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