Windows 10: on windows 10 i cant video chat on facebook

Discus and support on windows 10 i cant video chat on facebook in Windows 10 Drivers and Hardware to solve the problem; every time I try it tells me I need to allow messenger to use my camera but it's on an still makes me go to settings and nothing changes... Discussion in 'Windows 10 Drivers and Hardware' started by javelinjareth, Nov 24, 2018.

  1. on windows 10 i cant video chat on facebook


    every time I try it tells me I need to allow messenger to use my camera but it's on an still makes me go to settings and nothing changes

    :)
     
    javelinjareth, Nov 24, 2018
    #1
  2. Andy K' Win User

    facebook chat synchronising

    Hello garimella sandeep,



    Thank you for posting in the forum! As I understand you cannot connect with FB chat.

    Please try to connect through another network connection / Wifi. It could be that your connection is too weak for chat connection as that requires a stronger one than just browsing the internet.



    And also try these steps:





    • Force the phone to sync with Facebook and your Microsoft account:
      • On your phone, go to Start, flick left to App list, tap Settings

        Collapse this imageExpand this image

        , and then tap Email+accounts.
      • Tap and hold Facebook and tap Sync.
    • Make sure your Microsoft account / Windows Live account has Facebook as a "connected service."
      • On your computer, go tohttp://profile.live.com/services?view=manage,and sign in to the Microsoft account that you use on the phone.
      • If this is your first time connecting Facebook to your Microsoft account, follow these steps:
        • Click Manage your accounts.
        • Click Facebook from a screen that displays other social network services.
        • In the list of check boxes, make sure that you select See my Facebook friends and their updates in Messenger, andChat with my Facebook friends in Messenger.
        • Click Connect with Facebook.
        • From the pop-up window, click Allow.
      • If your Microsoft account is already connected to Facebook but you want to edit your settings:
        • From the Your connected Services page, click Edit Facebook settings.
        • In the list of check boxes, make sure to select See my Facebook friends and their updatesand
          Chat with Facebook friends.
        • Click Save.



          Please let me know if you have any further questions.
    Have a nice day!

    Andy
     
    Andy K', Nov 24, 2018
    #2
  3. cannot connect to facebook chat

    Hi, Roy.prity

    Are you using Skype? It is known to prevent Facebook Chat. Uninstall Skype.

    Are you using an alias when attempting to connect? Chat will not work using an alias account. Use your primary ID.

    Step 1: If you didn't turn on Facebook Chat when you initially set up your Facebook account on your
    Windows Phone, you can turn it on later in Settings.

    1.In the App list, tap Settings.

    2. Flick to Applications, then tap Messaging.

    3. Turn on 'Use Facebook Chat' toggle switch, then tap 'Set up'.

    Step 2: Ensure that your Microsoft account (that you are using on the
    Nokia Lumia) is linked with your Facebook.

    Microsoft account | Your profile

    Click 'Manage your accounts.' Under Facebook, tap the 'Edit' button. Ensure that the boxes for 'See Facebook friends and their updates' and 'Chat with Facebook friends' are ticked.
     
    Smittychat., Nov 24, 2018
    #3
  4. VivekRai Win User

    on windows 10 i cant video chat on facebook

    My Facebook Chat remains offline

    • My facebook and google contacts remains offline in my phone instead of a good internet connection and the settings switched to available and recommended one.

      I have already tried most of the suggestions posted in the community related to the very problem, but unfortunately none of them are working.
    • I am also unable to switch my facebook chat in live messenger to online; however the problem is not with the Google chat in the live id.

      I can switch my Google chat to online and offline as many times I want, but can't do the same with my Facebook chat.
    • kindly give me a working suggestion.
     
    VivekRai, Nov 24, 2018
    #4
Thema:

on windows 10 i cant video chat on facebook

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