Windows 10: Once again family safety is not working

This time the apps I have blocked are no longer being blocked, and my daughter is able to launch them.


I have lost count of how many times Microsoft family safety has randomly stopped working.

Either it stops blocking apps or the screentime settings stop working, either blocking all access or allowing access without restriction.


I have 4 kids, all with their own computers, and I have been battling with family safety on every single one of them for the last 10 years. Always something is breaking, it is so unreliable it is a joke.


I am sick of having to delete my child from my family and remove their account from the PC and them re-create everything because it has supposedly been corrupted for the millionth time.

With one of my kids, I spent 3 years (yes really) battling with Microsoft support because every time I went through this process, which they had told me to do, his account would not work as soon as it was added to my family, and I could not even log into it as I would get an error on the Microsoft site. I must have created 10 different accounts for him, each time having the same issue. And despite re-producing it via screenshare on multiple computers, multiple browsers, and getting a Microsoft engineer to re-produce it as his end. They still insisted the issue must be at my end.



How long is it going to take until Microsoft make family safety do what it says on the tin and actually protect your family?


I do also have other solutions in place (I have no choice) such as commodo dome for DNS security, BitDefender parental controls (which are also pretty unreliable), and also my router security, but I shouldn't have to do this.

:)

 

Family Safety doesn't work on power saver

I tried everything you suggested, but nothing worked. I think the problem is that power saver restricts running Family Safety and other apps from running in the background. I can manually enable an app in the Settings, but there's no such app like Family
Safety in the list.

 

Microsoft family safety not working--at all.

Hi,



Thank you for posting your query in Microsoft Community. I regret the inconveniece caused to you. Let me help you.



Before we proceed, we require more information to assist you better.

• Which web browser are you using?
• Are the settings on the Family Safety options on your computer are the same with the one on
  http://familysafety.live.com?

I suggest you to login with your parental account and check if you are able to manage the family settings.



If the issue still persist, it might appears that the Child account is not configure correctly. I suggest you to remove the Family Safety and configure it again.

How do I remove Family Safety?

http://windows.microsoft.com/en-us/windows-live/family-safety-remove-uninstall-faq



Now, setup Family Safety.

http://windows.microsoft.com/en-us/windows/set-up-family-safety#set-up-family-safety=windows-8



After creating the child account, you can then go to the Family Safety website, login using the parent account and then manage your child's restrictions and monitoring options.



Refer the following Microsoft help article.

http://windows.microsoft.com/en-US/...afety-child-kid-protect-filter-sites-chat-faq

Note: The steps for Windows 8/8.1 applies to Windows 10



I hope the information helps. Please keep us posted on the issue. We will be happy to assist you accordingly.



Thank you.

 

Windows 10 family safety not working at all

Hi,

Thank you for posting your query on Microsoft Community.

I understand your inconvenience. We will assist you to resolve this issue.

Before we proceed, we require more information to assist you better.

• Which web browser are you using?
• Are the settings on the Family Safety options on your computer are the same with the one on
  http://familysafety.live.com?

I suggest you to login with your parental account and check if you are able to manage the family settings.



If the issue still persist, it might appears that the Child account is not configure correctly. I suggest you to remove the Family Safety and configure it again.

How do I remove Family Safety?

http://windows.microsoft.com/en-us/windows-live/family-safety-remove-uninstall-faq

Now, setup Family Safety.

http://windows.microsoft.com/en-us/windows/set-up-family-safety#set-up-family-safety=windows-8

After creating the child account, you can then go to the Family Safety website, login using the parent account and then manage your child's restrictions and monitoring options.

Refer the following Microsoft help article.

http://windows.microsoft.com/en-US/...afety-child-kid-protect-filter-sites-chat-faq

Note: The steps for Windows 8/8.1 applies to Windows 10

Hope this helps. Do let you if your issue is resolved. For another query, feel free to contact us.

Thank you.