Windows 10: One drive deleting files when playing game

Hello! Basically when I am playing games like warzone, randomly a message will pop up saying “files are being deleted everywhere on onedrive” and when I click restore it restores and then 5mins later it pops up again. Any ideas on what to do?

:)

 

deleting hard drive files

Hi,

May we know what type of file are you trying to delete? Would it be Office documents, media files, or picture files? If you're trying to delete files for free some space on your device. We suggest to perform a Disc Cleanup. Kindly follow the steps below to
perform the task:

• Type in Cortana Disc Cleanup
  
• Choose the files to delete
  
• Click on "Clean up system files"
  
• Click on Ok
  

For any concerns, don't hesitate to get back to us.

Regards.

 

Ultimate Word Games laggs during play.

Hi Scarlett,

A corrupted game file is one of the reasons why Ultimate Word game lags while playing. To help you resolve this concern, I suggest that you perform the troubleshooting steps below:

Step 1: Run the troubleshooter for Windows apps using the link below. This can help remove problems with an app from Microsoft Store.

Click here

Step 2: Check for updates for apps and games from Windows Store. Kindly click the link below to proceed:

Check for updates for apps and games from Windows Store

Step 3: Delete Temporary files. This will help delete temporary files that have been stored on your computer.

1. Click Start and click Settings.
2. Select System.
3. Select Storage.
4. Select This PC.
5. Click Temporary files.
6. Choose Temporary files.
7. Click Remove files.

Step 4: Reset the game from the Settings menu.

1. Click Start and click Settings.
2. Select System.
3. Select Apps and features.
4. Find the game and click Advanced options.
5. Click Reset. You need to restart your computer to let the changes take effect.
   

Kindly update us with the results, so that we can assist you further.

 

BEX64 error only occurred when I was playing Battlefield5

Hello duadua9,

Thank you for writing to Microsoft Community Forums.

To address the issue, kindly help us with the following questions.

1. What is the make and model of the computer?
   
2. What is the exact error message that is displayed while you play the game?
   
3. Are you facing this issue on Xbox console or Windows PC?
   

BEX64 error is caused by the saved files while you play the game. Kindly check with the below suggestions and see if it works.

• Delete all saved files (game files) from your users/documents folder (possibly libraries/documents folder).
  
• Start the game launcher from origin.
  
• If the origin syncs saved files before starting the launcher > Perform step 1 again.
  
• If it doesn’t sync, start the game and Play.
  

Note: Delete only the game files, do not delete the personal files.

Kindly help us with the above queries and respond with the status of the issue.

Hope it helps.

Mala S

Microsoft Community - Moderator