Windows 10: OneDrive online Does not play Videos..

Discus and support OneDrive online Does not play Videos.. in User Accounts and Family Safety to solve the problem; My Onedrive on my PC plays the videos however when I go to the website some play & some do not. The app on my devices does not play the videos the... Discussion in 'User Accounts and Family Safety' started by James 009, Mar 10, 2019.

  1. James 009 Win User

    OneDrive online Does not play Videos..


    My Onedrive on my PC plays the videos however when I go to the website some play & some do not. The app on my devices does not play the videos the screen is black the time keeper does count down like the video is playing. All the videos work over a month ago - I did not change a thing.

    OneDrive support just left me hanging another reason why mor people are using APPLE

    :)
     
    James 009, Mar 10, 2019
    #1
  2. Amit_Sun Win User

    video not playing

    Hi,

    Thank you for writing to Microsoft Community Forums.

    1. May I know, which video player you are using to play the video?
    2. Are you able to play the video on any other computer?
    3. Are you facing the issue with only specific video or with all the other videos?

    This issue could also occur when the USB or SD card is corrupted when you have transferred the video.

    Try the troubleshooting methods provided below to further narrow down the root cause of the issue.

    Method 1: Try a different video player.

    1. Try to use a different USB to transfer the video, if you are playing it on other computer or device.
    2. I suggest you to try a different video player and check if it plays.
    3. You can also check on different device or computer.

    Step: Run Windows Media player troubleshooter.

    1. Press Windows + R key on your keyboard together.
    2. Copy and paste the below command and run each at a time and follow the onscreen instruction on the troubleshooter
    3. msdt.exe -id WindowsMediaPlayerConfigurationDiagnostic
    4. msdt.exe -id WindowsMediaPlayerLibraryDiagnostic
    5. msdt.exe -id WindowsMediaPlayerDVDDiagnostic
    6. Reboot the computer and check.
    If you still face the issue, reply to this post with more information.

    Hope it helps,

    Amit Sunar

    Microsoft Community – Moderator
     
    Amit_Sun, Mar 10, 2019
    #2
  3. Windows 10 - OneDrive

    Right click on the app and one of the properties has an option to not automatically start it. Uncheck, restart the computer, and it should stop. If you want to go another step further, find the OneDrive app in the start menu, right click on it and uninstall.

    If that is still insufficient, there is a batch uninstaller for OneDrive available online. I can copy the code here if you need it.
     
    FordGT90Concept, Mar 10, 2019
    #3
  4. OneDrive online Does not play Videos..

    Videos won't play- "This item is in a format we don't support. Oxc1010103"

    Hi,

    To assist you better, please answer the following questions:

    • Which is the media player you are trying to play the video?
    • What is the format of the video file you are trying to play?
    I suggest you to run the video in the Windows media player
    and check.

    If the issue still persist, you may check for any pending updates and install it, then check if you can play the video. To check for the update and install the updates, please follow the below steps:

    • Go to Start menu, and type Windows updates and press Enter.
    • Click on Check for updates, Windows will check for any pending updates and shows on the screen after this. Select install to install the updates.

    Hope you could play the video.

    Get back to us for further queries, we will be glad to help you.
     
    Rishad K T, Mar 10, 2019
    #4
Thema:

OneDrive online Does not play Videos..

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