Windows 10: OneDrive Personal Vault - accessing from Android device

Discus and support OneDrive Personal Vault - accessing from Android device in Windows 10 Network and Sharing to solve the problem; I am trying to access my OneDrive Personal Vault using my Samsung Galaxy S10 smartphone. Whatever I try I end up with a screen telling me to create a... Discussion in 'Windows 10 Network and Sharing' started by tfwul, Apr 15, 2021.

  1. tfwul Win User

    OneDrive Personal Vault - accessing from Android device


    I am trying to access my OneDrive Personal Vault using my Samsung Galaxy S10 smartphone.
    Whatever I try I end up with a screen telling me to create a Personal Vault, rather than opening the existing one, which was in fact the 'starting point'.

    Steps taken:
    - sign in using my Outlook account
    - select verification method (send a code to my gmail account)
    - paste that into the verification screen

    After clicking [Verify] I get this "Create a Personal Vault"-screen.

    Any suggestions?


    OneDrive Personal Vault - accessing from Android device [​IMG]


    Windows 10 x64
    Office 365, Outlook Exchange

    :)
     
    tfwul, Apr 15, 2021
    #1
  2. tfwul Win User

    Personal Vault on Android smartphone and Microsoft Authenticator

    I am using Office 365 and Outlook on my Android smartphone. Also the OneDrive app is installed.

    Admittedly, I never launched the Android OneDrive app before: there was no need.

    Yesterday I did and tried to open my OneDrive Personal Vault from my smartphone.
    After submitting the usual verification code (that was sent to my Gmail account), I assumed... to enter the Personal Vault that I had created and using on my PC.

    Instead, I got a message "Create a Personal Vault" and PIN message.


    OneDrive Personal Vault - accessing from Android device [​IMG]


    I decided to let it rest and ask here for views.

    Just now I tried to access Personal Vault from my Windows PC.
    Usual procedure with verification code.

    Then a pop-up..
    "
    Break free from your passwords
    Get the smartphone app to sign in without a password. It's more convenient and more secure.
    "


    OneDrive Personal Vault - accessing from Android device [​IMG]


    Most probably this is related to the 'Microsoft Authenticator app for Android'.

    So I installed that.

    However, even after approving all kinds of matters, I still end up with the pop-up "Create a Personal Vault".
    Within OneDrive on my smartphone, below "Personal Vault" it says "Tap to set up".

    One way or the other OneDrive on smartphone has no access to the existing Personal Vault.
    Does anyone have any clue?

    Thanks!
     
    tfwul, Apr 15, 2021
    #2
  3. StPeteFL Win User
    Personal Vault has disappeared from OneDrive October 2020

    This morning, Oct 23, 2020, started Windows 10 Pro, logged in via Hello, accessed OneDrive, double clicked on 'Personal Vault', used Micorsoft Authenticator, to confirm access, and Personal Vault window opened. Don't usually need that specific Window open,
    so closed 'X' it.

    Some 15- 30 min later needed access to a different folder on OneDrive, opened OneDrive and noticed the Personal Vault folder was missing or not showing in the top list of folders where it usually is. Then to check if Personal Vault had closed, I right clicked
    on Excel to access a 'pinned' file that is stored in the Personal Vault. That file opened with no issues. So Personal Vault was still open.

    Completed some work, rechecked for the Personal Vault folder on OneDrive using Windows Explorer and it was still not showing at the top level directory on OneDrive. Decided to save and close all work and reboot. Upon reboot Personal Vault is NOT showing
    on OneDrive!! And cannot access files stored there - error 'Item selected is unavailable'

    Please help immediately - this NOT good.
     
    StPeteFL, Apr 15, 2021
    #3
  4. OneDrive Personal Vault - accessing from Android device

    OneDrive Personal Vault cannot be unlocked on Windows10.

    I was able to get rid of the Red X on my OneDrive icon and the error message saying that the Personal Vault could not be synchronized by doing the following:

    1. Access the personal vault OnLine via the the View OnLine option from the desktop icon in the task bar.
    2. Open the vault via the Web Browser and select all the files and folders in the vault.
    3. Count all the files and folders presently in the Personal Vault.
    4. Move all the files and folders out of the Personal Vault to another folder in your OneDrive.
    5. Refresh and verify the Personal Vault is empty.
    6. Verify all your important files have been successfully moved by verifying the folder and file count.
    7. Disable the Personal Vault online via the Web browser.
    8. Select the Personal Vault and attempt to delete it. A message "Cant delete Personal Vault' appears.
    9. Click on 'Go to settings'.
    10. Select the options to Disable the Personal Vault <Select Disable>. and "Disable" when asked are you sure. [NOTE: when you do this, any contents in the vault are irretrievably lost. So make sure it is empty first.]
    11. Wait 30-60 seconds for your OneDrive desktop to synch.
    12. Go back to the browser and select Enable on the Persona Vault window if it is still opened.
    13. If you closed the window, select Settings in the upper right of online OneDrive (to the left of the question mark), select options, select Personal Vault from the left side menu, then select Enable.
    14. A pop-up stating, "Your Personal Vault is back". Select 'got it'.
    15. Click on OneDrive in the upper left corner of the browser screen.
    16. Find your Personal Vault in your file/folder list.
    17. Open it (you will have to authenticate to open).
    18. Inspect the vault. It should be empty. In some cases there will be old "uncached" files that appears. It was the failed synching that caused the Red X. Reestablishing the Personal Vault allows the synch to proceed. Be careful as these files might not
      contain the most contemporaneous data.
    19. You should now be able to use the Personal Vault as before without the Red X. You can move the files you moved out of the Personal Vault back into the Personal Vault - - begin careful to decide which version to keep of any duplicate files.
     
    SteveGhera, Apr 15, 2021
    #4
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OneDrive Personal Vault - accessing from Android device

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