Windows 10: OneDrive Personal Vault error 0x80070490

TimPW · Sep 10, 2019

Hi,

I'm trying to get the new Personal Vault feature set up on my laptop, but it will not install. Every time I go through the process OneDrive it seems to try to install OneDrive again (even though I already have it installed and running), then comes up with a message about setting up OneDrive for first time use (even though I've been using it successfully for years) with a progress bar. But then every time the progress bar gets to the end, I get a failure message with a pop up about needing to come to answers.microsoft.com and quote error code 0x80070490.

So, can anyone help me? I've tried searching for that error code, but haven't found anything relevant (one other person having the same problem, but the solutions in that thread didn't work for them and don't work for me either).

Thanks in advance.

:)

B. Parker · Sep 10, 2019

OneDrive Error Code 0x80070490

When I go to OneDrive on my Web Browser, I can enter my OneDrive Personal Vault without an issue.

On the Windows 10 Pro x64 Desktop App, (on a Standard User Account) when I click the Personal Vault Shortcut, the Personal Vault Setup window opens and I enter my Administrator Credentials and then the setup window opens and it states that it's preparing
"for first use".

Before completion, it errors out with Error Code 0x80070490.

Suggestions?

P.S. - my System is completely up to date with updates.

Lastly - why is there no Category in this forum for OneDrive?

Brink · Sep 10, 2019

Announcing OneDrive Personal Vault and additional storage options

With the growing presence and sophistication of online threats, it’s increasingly important to have the right protection and tools to help safeguard your devices, personal information, and files from being compromised. Today, we’re excited to announce OneDrive Personal Vault—a new layer of security coming to your OneDrive personal account to further protect your most sensitive and important files.

We’re also increasing the OneDrive standalone storage plan from 50 GB to 100 GB at no additional charge, and we’re giving Office 365subscribers a new option to add more storage as they need it.

OneDrive Personal Vault

OneDrive runs on the trusted Microsoft cloud, which has many security measures in place to keep your files safe. But we understand that some people want more protection for their most important and sensitive files, which is why we’re introducing Personal Vault.

Personal Vault is a protected area in OneDrive that you can only access with a strong authentication method or a second step of identity verification, such as your fingerprint, face, PIN, or a code sent to you via email or SMS.1 Your locked files in Personal Vault have an extra layer of security, keeping them more secured in the event that someone gains access to your account or your device.

Plus, this added security doesn’t mean added inconvenience. All your documents, photos, and videos in Personal Vault are easy to access on Onedrive.com, your PC, or capable devices.

Personal Vault adds to the robust privacy and security that OneDrive currently offers, including file encryption at rest and in transit, suspicious activity monitoring, ransomware detection and recovery, mass file deletion notification and recovery, virus scanning on download for known threats, and version history for all file types.

Easy to use

Just enter a PIN, or use your fingerprint, face, or a code delivered by email or SMS1 to unlock and access your files—no need to remember multiple passwords. Additionally, Personal Vault can be unlocked with the Microsoft Authenticator app. Whichever way you choose, unlocking is quick, convenient, and helps secure your data.

Scan and shoot directly into Personal Vault

You can use the OneDrive for mobile app to scan documents, take pictures, or shoot video directly into your Personal Vault, keeping them off less secure areas of your device—such as your camera roll. It’s easy to scan important travel, identification, vehicle, home, insurance documents, and more directly into your Personal Vault. And you’ll have access to these documents wherever you go, across your capable devices.

Extra protection on and off your PC

Personal Vault uses more than just two-step verification to help keep your files safe and private. On Windows 10 PCs, OneDrive syncs your Personal Vault files to a BitLocker-encrypted area of your local hard drive. And like all files in OneDrive, the contents of your Personal Vault are encrypted at-rest in the Microsoft cloud and in-transit to your device. For further protection on mobile devices, we recommend that you enable encryption on your iOS or Android device. Together, these measures help keep your files protected even if your Windows 10 PC or mobile device is lost, stolen, or someone gains access to it.

Automatic locking after a short period of inactivity

Personal Vault automatically relocks on your PC, device, or online after a short period of inactivity. Once locked, any files you were using will also lock and require reauthentication to access. There’s no need to worry about whether you left your Personal Vault or your file open—both will close and lock automatically after inactivity.

Available soon

We’re excited to provide these new capabilities to people who use OneDrive on the web, with our mobile app, or on a Windows 10 PC. Personal Vault will begin rolling out soon in Australia, New Zealand, and Canada and will be available to everyone by the end of the year.

If you already have OneDrive, Personal Vault will appear as a feature update when it launches later this year in your region. And if you aren’t yet a OneDrive customer, you can download the app or go to www.onedrive.com to start using it on your PC or on the web. If you are using OneDrive’s free or standalone 100 GB plan, you can try Personal Vault with a limited number of files. Office 365subscribers can store as many files as they want in Personal Vault, up to their storage limit.

OneDrive gets additional storage

Today, we’re also excited to share two storage plan updates.

Store more with OneDrive 100 GB plan—We’re increasing the amount of storage in the OneDrive standalone plan from 50 GB to 100 GB4 for the same $1.99 per month. That’s enough space to store over 50,000 pictures (at 2 MB per photo). This new plan is perfect for automatically backing up your phone’s camera roll and scanning and saving documents, receipts, and more right from your phone. You can also use it to back up your files and share and collaborate on documents. This new plan will roll out soon. If you’re currently using our 50 GB plan, you’ll automatically get 50 GB more storage added to your account at no additional cost. For more information, see OneDrive plans.

Get additional OneDrive storage as you need it—Your Office 365 subscription starts with 1 TB of OneDrive storage, and many people have asked for even more storage. Today, we’re announcing OneDrive additional storage, which lets you add more storage—as you need it—to your existing Office 365 subscription. You can add storage in 200 GB increments starting at $1.99 per month, going up to 1 TB of additional storage for $9.99 per month.

If you need 2 TB of storage, we now have an option for you. Pay only for what you need and increase, decrease, or cancel your additional storage plan anytime. OneDrive additional storage will be available in the coming months wherever Office 365 is available.

Let us know what you think

To let us know what you think or share your thoughts and ideas, visit OneDrive UserVoice. To learn more about all the advanced protection features included in Office 365 Home and Office 365 Personal subscriptions, see our support page.
Click to expand...

Source: https://www.microsoft.com/en-us/micr...ional-storage/

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B. Parker · Sep 10, 2019

OneDrive Error Code 0x80070490

Hmmm, so I did not attempt this latest solution.

I had logged out and then later logged on. I attempted to set up the Personal Vault on the desktop again and for whatever reason - it worked this time.

So, I think that your solution of resetting OneDrive worked, but an important step was that one has to log out and then in again to complete the setup.

Thank you for your help.

Windows 10: OneDrive Personal Vault error 0x80070490

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