Windows 10: Onedrive - We detected a virus in this file and stopped syncing it

Hello-


Recently my onedrive has been giving me the following error on my WINDOWS 10 Pro computer:





These are old profile files I had from a backup I did a long time ago. I have scanned them with two different virus scanners and one malware scanner with negative results plus my virus scanner scans by entire drive including onedrive files every week - these files have never come up as issues on those scans.


I ended up deleting these files from onedrive on my computer, from onedrive online, and from the onedrive recycle bin. Despite removing these files I still get this error. It looks like onedrive is still syncing my other files buthow do I get rid of this error? I have double checked on my synced computer and onedrive online and these file are no longer in my onedrive account.


So far I have:


-Deleted these files from my computer's onedrive locally, onedrive online via web browser, and the onedrive recycle bin via web browser

-Disconnected and reconnected my computer to onedrive


Still no luck getting rid of this error message.


Any thoughts?


Thanks!

:)

 

onedrive detects virus false positive in some of my files and refuse to sync them

onedrive detects virus false positive in my files and refuse to sync them.

how do i disbale this virus detecting feature?

 

Trojan Detected in OneDrive

Can I just make an observation here?

From your pic, it appears that the executable OneDrive.exe has been flagged as a virus. This sounds like a FP (false positive) to me.

I would suggest you upload that file to VirusTotal website and see what comes up there.

I have the same file on my system in the same location and it's 536KB. I do not use OneDrive on this particular machine.

I do not think you are infected with anything. Did TDSSKiller find anything on that file?

 

Stop OneDrive sync

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you want to stop syncing of OneDrive. I’ll help you with the details.



If you wish to stop syncing on your Windows PC, I would suggest you to refer the steps mentioned in the article

Turn off, disable, or uninstall OneDrive.



However, we do have dedicated support team for OneDrive and you can get in touch with them for further assistance. Follow the below steps to contact the OneDrive support team.



Sign in to OneDrive.com from any browser or Open OneDrive App, click the ‘?’ help icon on the top banner of the page and select
Email OneDrive support. Submit your question and follow the prompts to request support.



Regards,

Nikhar Khare

Microsoft Community - Moderator