Windows 10: OneNote question-offline and online usage-Surface Pro

Discus and support OneNote question-offline and online usage-Surface Pro in Microsoft Office and 365 to solve the problem; Hi, This is my first post here, so please be gentle. It may end up being a long post, but please do bear with me, as I could really do with some... Discussion in 'Microsoft Office and 365' started by djc45, May 5, 2019.

  1. djc45 Win User

    OneNote question-offline and online usage-Surface Pro


    Hi,
    This is my first post here, so please be gentle. It may end up being a long post, but please do bear with me, as I could really do with some advice.

    I’m thinking of returning to the Surface Pro family after a few years away with an iPad Pro 12.9. However, I have a question about OneNote functionality on the Surface Pro, that hopefully someone can answer.

    I am a teacher and use OneNote as part of my work. I need to be able to use a planner template in OneNote as my diary, and also use OneNote class notebook which is accessed through O365 and our VLE called Glow.

    My question is really about behaviour during offline use and then syncing when returning to an internet connection, as I am not allowed to connect to the school wi-fi.

    At the moment with my iPad Pro, I have my planner notebook saved in my OneDrive that is provided by the school district through O365. Although it is saved in the cloud, it must be cached on the iPad, as I can access the notebook, and add notes, annotations etc, when I have no wi-fi signal, like when I’m in school. When I come home and connect to wi-fi, and I open OneNote, it syncs to OneDrive, allowing me to access the updated notebook from other devices, like my phone, which is really important.

    My question is, will the PC version of OneNote on the Surface Pro give me the same level of offline flexibility of use as I have described that I get on the iPad, or is that unique to the iPad app. I ask, as I had issues several years ago with the transition between offline and cloud being very clunky and not very reliable in OneNote on the Surface Pro, which combined with my ending up losing an entire weekend’s conference notes from OneNote, drove me to the iPad Pro. I appreciate that OneNote and OneDrive have moved on considerably since then, but need to know if I will get the functionality I need before making the jump.

    It is also quite seamless on the iPad to move between notebooks in my personal, school and University OneDrive accounts, is this likely to be the case on the PC version on the Surface Pro?

    Sorry for the long post, but I really do appreciate any help anyone can give me, as I really would like to return to Surface Pro for the additional functionality of the hardware, but cannot risk losing the functionality I need to have for work.

    Thanks
    Duncan

    :)
     
    djc45, May 5, 2019
    #1

  2. New to windows 8 - just got MS surface pro

    thx.can u list some interesting or very useful apps?
    packaged apps wih surface pro? which one?
    onenote form appstore?

    ======
    how to close already opened programs/windows one by one or all at once?
     
    freebird_9924, May 5, 2019
    #2
  3. Brink Win User
    Updates for Surface Book and Surface Pro 4 April 24th 2017


    Source: Updates for Surface Book and Surface Pro 4 (24 April 2017) Surface


    See also:
     
    Brink, May 5, 2019
    #3
  4. Roohi_Taj Win User

    OneNote question-offline and online usage-Surface Pro

    Surface Pro 3

    Hi ChrisWaters3,

    Thank you for writing to Microsoft Community Forums.

    Could you please help me with the below information:

    1. Does the battery drain out, if the tablet is not connected to peripherals?

    2. Which version of Windows you are using? (To check, type: winver in start menu and hit enter.)

    I understand how something like this can try your patience. This issue is an indication of faulty drivers or incompatible driver.
    However, I suggest you to follow the troubleshooting steps mentioned below:

    Method 1: Check the drivers.

    Step1: Battery driver

    1. Press Windows andR
      key together on your Keyboard.
    2. Type devmgmt.msc and hit enter.
    3. Click on view on top > Select Show hidden devices.
    4. Expand the Batteries option from the list.
    5. Select the ACPI Compliant Control Method Battery> right click on the driver and click on
      Properties.
    6. Click on Driver tab > check if you have the option to
      Roll Back Driver.
    7. If yes, Roll back the driver or uninstall it and restart the computer.
    Uninstalling the driver will be automatically installed after the system is restarted. Check if the issue is fixed.

    Step 2: Keyboard driver.

    1. In the Device manager, go to ‘Other devices’, you will find
      Unknown devices.
    2. Double tap on the unknown device > click on
      Driver tab> click on update driver.
    3. Select browse my computer for driver software> Click on Let me pick from a list of device drivers
    4. Select keyboard, then click ‘Next.
    5. Select HID Keyboard device and click finish.

    Method 2: Run the toolkit.


    Note: If your Surface is managed by your work or school, check with your organization's IT department before running the tool.

    I would suggest you to run the toolkit provided by Microsoft on
    Fix common Surface
    problems using the Surface Diagnostic Toolkit


    If the above steps, doesn’t fix the issue. I would suggest you to follow the steps mentioned in the article on
    Surface Pro 3 Battery
    FAQ for the Surface Pro Embedded Controller Firmware update
    .


    Hope it helps.

    Roohi Taj S

    Microsoft Community - Moderator
     
    Roohi_Taj, May 5, 2019
    #4
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OneNote question-offline and online usage-Surface Pro

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