Windows 10: Online chat not working for me

I have more than 1 email address attached to my account. I've noticed that on the account platform the one address shows, but then on the support platform the address shows. Now, when I try to open an online chat, it keeps saying that I am not the owner of this issue. I can't get the support I need. What can I do to resolve this, so that I can get the support I need for my real issue?

:)

 

Chat Not Working

Hi,

can you explain in brief , if your chat under the messaging not working then try following it will solve your issue.

Try the following steps as it is mentioned below. Make sure the battery saver option is off before you try this

• Turn of Facebook Chat.
• Set Chat status to Offline.
• Go to Settings > Battery Saver option.
• Turn on Battery saver.
• Go to Advanced Settings of Battery Saver.
• Tap on each of the three options there from bottom to top one after another.
• Come back and turn off the Battery Saver.
• Restart the phone.
• Go back to messaging and turn on Facebook Chat.
• Set chat status to available. Enjoy

Hope it will help you..

 

Windows 10 infinite restart black screen


The tutorials provided are just a list of troubleshooting steps. Use only the steps which apply to you.

Since none of the troubleshooting steps here worked, I'd suggest you do a Clean install.

John

 

chat services not working for me

I can reach chat through Firefox, so apparently it's a chrome problem. So do I have to go through the reset deal, or should I uninstall Chrome and start from scratch, or is there some other less drastic step I could try on Chrome to set things right?