Windows 10: Only photos and videos showing

I plugged my ipad into my pc but it only shows my photos and videos but not my apps

submitted by /u/benp129
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:)

 

N97: Photos and videos not showing up

Hi,



I took plenty of photos and videos at the U2 concert in NY with my N97 last week. But no video and photo shows up in either the photo or video apps on the phone. If I use the photo browser, I am able to access the photos from there, but not from the standard
photo app.



The videos are nowhere to be found using the regular nokia apps, not even file explorer is revealing them.



The only way to access the videos is connecting the phone to the PC in Mass Storage mode. Then I can select the videos and copy them to my PC.



Is there a way to "refresh" the photo/video list in the phone?



Thanks,



MB

 

"import" doesn't show up in Photos

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are unable to import photos in the Photos App from your iPhone. Please let us know the details:

• Which build version of Windows 10 are you using currently? To check type:
  winver in the search bar on the Taskbar and hit
  Enter.
  
• Were you able to import the photos earlier?
  

I would suggest you to refer the steps mentioned in the article
Import photos and videos from phone to PC and

Transfer photos and videos from your iPhone, iPad, or iPod touch to import photos to your PC.



However, as you have mentioned that the app closes automatically, I would suggest you to refer the steps mentioned in the article

Fix problems with apps from Microsoft Store and see if that helps.



Let us know how it goes.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Photos and videos

Hi Jani,

To better assist you with the phone photos and videos issues, please answer the following questions:

• Which Windows version is currently running on your phone?
• Are you getting an error message?
• Were you able to back up your phone before the issue happened?
• What troubleshooting steps have you tried so far?

Regards.