Windows 10: OOBE Loop. Cannot create account during setup of new ASUS laptop.

Recently received a new, never used ASUS ZenBook 14 (ASUS UX433F) and am trying to get it setup for an employee. I'm getting stuck in a loop and not able to create an account, either via Microsoft sign in or via a local account. Here's what I'm seeing:

• When going through the OOBE, I get to the Sign in with Microsoft screen. I sign in (and have verified the username and password several times) and get a message "Oops, something went wrong. We can't add your Microsoft account to this device right now, but it's okay. We'll help you setup, and you can sign in later in settings.
  
  I've tried being connected both wirelessly and via ethernet.
• I've tried the local option. When connected via ethernet, I add username, password and security questions, then, after a moment, get "Something went wrong." and am back at the "Who's going to use this PC?" screen.
• When trying the local option NOT connected via ethernet, I add username, password and security questions, then, after a moment, get "Something went wrong." and get OOBELOCAL error.

It seems that no matter what I try, I can't get Windows setup on the new machine.

Any suggestions would be greatly appreciated!

:)

 

Windows 10 OOBE loop after sysprep

I ran into boot loop after sysprep Windows 10.

I've prepared a custom machine to deploy with WDS.

Sysprep has been run with /oobe/generalize options.

When I restart, windows 10 get into a reboot loop, and every time ask for system oobe wizard.

I found these on setuperr log file:

[msoobe.exe] Failed to set password and password hint with hr=0xD000006C

[msoobe.exe] Failed to create the default account with hr=0xD000006C

[msoobe.exe] TASK: End failed running task PrepareUserOOBE with hr=0xD000006C.

[msoobe.exe] Failed user OOBE prep task with hr=0xD000006C

[msoobe.exe] Failed to run OOBE Host with hr=0x80004005

[msoobe.exe] OOBE failed with hr=0x80004005

[windeploy.exe] Command [%windir%\system32\oobe\oobeldr.exe /system /quiet] failed with exit code [0x80004005]

[windeploy.exe] OnError commands failed. hr = 0x80070002

 

Local account installation question

I'm fairly certain that Skip this step was available in 10.0.130 - the workaround in Step 20 (back button) is no longer required.

The currently known, as of 10.0.130, ways to create a Local account sign-in are

• Skip this step at the MS account creation phase
• No Internet connection during the install
• static IP (post# 2 by Fragment) - New (to me anyway)

 

Am unable to create a new user. Accounts -> Add someone else to this PC options is not working to create a new account.

Hi Pawan,

Do not worry we will help you with this issue.

Try few of the troubleshooting steps below and check if it helps.

I suggest you to sign out from the current user account, restart the computer, sign-in and check with the status of this issue. As this might be a temporary issue.

Follow the below steps to create a new user account:

• Press Windows + X keys from the keyboard, click on
  Control Panel.
• Select User Accounts, click on Manage another account.
• Select Add a new user in PC settings, click on
  Add someone else to this PC and follow onscreen instructions.

Refer to: Create a local user account
in Windows 10

Hope it helps. Reply to the post with an updated status of creating a new user account for further assistance.

Thank you.