Windows 10: Opening a .MSG file created by Outlook 365

I saved a number of email using Outlook 365 File - Save as function.
I now can't open the .MSG file.
Outlook can't open it and Googling for an answer I find File Viewer Plus in the Microsoft store but it won't open it either unless I pay for the upgrade!
I don't usually quibble about upgrading "free" software for better features but I do balk at having to pay Microsoft for an app to open a file created by a Microsoft app!
There must be a way of opening a MSG file created by Outlook within Microsoft software. Notepad, Outlook or Word won't.

:)

 

Outlook PST File Problem

That is exactly what I was going to suggest. Export everything to another PST file, delete the old(or rather move it out of the default folder) and replace it with the new PST file that you exported.

 

Outlook does not create new OST file in folder in ForceOSTPath.


Hi JJG10
I did managed to move the .ost data file from C:\users\****\Appdata\local\Microsoft\Outlook to G:\Users\***\Documents\Outlook Files for an IMAP account following the next steps;

1. Removed the email account from Outlook, (the Data File will be removed by default). The email account and Data File MUST be removed before you create the ForcePSTPath key AND the ForceOSTPath!
2. Close Outlook
3. Deleted the file in C:\Users\Username\AppData\Local\Microsoft\Outlook\email address.ost file.
4. Opened the Registry, navigated to HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook
5. I created both the String Value:ForcePSTPath key AND the ForceOSTPath and the Value data to read D:\Users\Username\Documents\Outlook Files
6. Powered off the pc.
7. Powered on the pc
8. Opened Control Panel > Mail > E-mail accounts > Account settings > New and added the IMAP account Manually (Do not use Add new mail account from within Outlook!)
9. When the account was added the Data File was created in the D\:Users\Username\Documents\Outlook Files
10. Open Outlook and it will update the account.

Hope this is helpful.

 

Windows 10 Office 365 cannot open files from: recent file list


Thanks for the tip! I followed all above steps.

So far I can open files from the Recent files list when I enter Word itself, however I still am unable to open any documents using the Word icon pinned to the taskbar:





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