Windows 10: Optical Drive Issue

Discus and support Optical Drive Issue in Windows 10 Drivers and Hardware to solve the problem; Optical Drive Issue – When I go to my Documents folder and want to send a Word file to a DVD disc, I click on “Send to.” The pop-up menu does not... Discussion in 'Windows 10 Drivers and Hardware' started by Jerry8A, Jan 22, 2020.

  1. JERRY8A
    Jerry8A Win User

    Optical Drive Issue


    Optical Drive Issue –

    When I go to my Documents folder and want to send a Word file to a DVD disc, I click on “Send to.” The pop-up menu does not include the option to send the file to the DVD disc. The wording is missing. The DVD disc does work on its own. I use Windows 10.

    How can I fix this?

    Thanks,

    Jerry
    1/21/20

    :)
     
    Jerry8A, Jan 22, 2020
    #1
  2. LEMP
    LemP Win User

    Optical drive letters keep swapping

    Open Disk Management (click Start, type diskmgmt.msc in the Search box, and press Enter).

    1. In the lower pane, right-click on your optical drive and select "Change drive letter and paths"
    2. Assign Y: to the first optical drive
    3. Repeat step 1 for the second optical drive and assign Z:
     
    LemP, Jan 22, 2020
    #2
  3. ERNIE SAN
    Ernie San Win User
    Optical Drive missing

    Hello,

    To find Optical Drive, we recommend checking it on Device Manager. Here are the steps below:

    • Press Windows key.
    • Type and click Device Manager in Cortana search box.
    • Click View.
    • Select Show hidden devices.
    Let us know how it goes.
     
    Ernie San, Jan 22, 2020
    #3
  4. DAVEM121
    DaveM121 Win User

    Optical Drive Issue

    Optical Drive

    Hi ERNESTSMITHVM,

    Boot into BIOS/UEFI and check that the Optical drive is listed there, if it is not then the Acer Tech has somehow not connected that drive correctly . . .

    Otherwise, in Windows , open Device Manager - is hat drive listed at the top of the Hardware list?
     
    DaveM121, Jan 22, 2020
    #4
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Optical Drive Issue

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