Windows 10: Optical drive will not read DVDs

Discus and support Optical drive will not read DVDs in Windows 10 Software and Apps to solve the problem; Have used VLC media player for a few years with no problem for both CDs and DVDs on Windows 10 OS. Suddenly DVDs are not recognised. The device is... Discussion in 'Windows 10 Software and Apps' started by IanM9Me, Mar 1, 2021.

  1. IanM9Me Win User

    Optical drive will not read DVDs


    Have used VLC media player for a few years with no problem for both CDs and DVDs on Windows 10 OS. Suddenly DVDs are not recognised. The device is working properly, drivers are up to date, have tried uninstalling the device and reinstalling, have edited the registry to remove upper and lower filters but nothing seems to work. Do NOT want to do a reinstall of Windows!

    Will purchase of Windows DVD player fix this issue or will I just have the same problem with less $$ in my pocket?

    :)
     
    IanM9Me, Mar 1, 2021
    #1
  2. Jerry8A Win User

    Optical Drive Issue

    Hello Anak –

    Appreciate your detailed return. Your added steps really helped.

    Assuming I did the steps correctly, this is where I am now.

    Screenshot 12 shows my CD Disc shortcut on my desktop.
    Screenshot 10 shows the CD Drive shortcut listed in the “Send to” listing.
    Screenshot 11 shows the “Send to” listing after the steps were taken, but the CD drive name is not listed.

    So, it appears the steps did not work for me. And, I did try the steps, “If it still won’t do ……” and still no luck.

    What do you think?

    JerryA



    Optical drive will not read DVDs [​IMG]

    Optical drive will not read DVDs [​IMG]

    Optical drive will not read DVDs [​IMG]
     
    Jerry8A, Mar 1, 2021
    #2
  3. gonzoinaz Win User
    Optical Drive won't read media files on DVD

    Hi Virginia,

    Looks like currently on 1903

    I have installed VLC Player, tested out the MS DVD Player. Programs like rippers can't read the movie files. Not necessarily concerned with playing a movie, more concerned about reading the files for the movie.

    They are in the standard formats of VOB. I can play the files that are stored natively in VOB format if stored on a hard drive. Seems to be limited to reading the VOB files via any optical drive.

    Firmware is up to date on the optical drive

    Region Code of DVD is 1 and Drive is 1.

    Thanks,

    Mark
     
    gonzoinaz, Mar 1, 2021
    #3
  4. Optical drive will not read DVDs

    Optical Drive (CD/DVD) not detected by Windows 10

    I know this has been asked in the community many times already by others, and i have tried all of those fixes. Nothing works for me. My laptop is a new Lenovo e560. The cd/dvd drive is detected in the BIOS - can even boot with another bootable DVD.

    Steps already tried:

    • LowerFilters & UpperFilters strings removed from under registry key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318} and rebooted the laptop.

    • Added Controller0 key under HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\atapi\ and added a DWORD
      EnumDevice1 with value 1, and rebooted the laptop.

    • In Device Manager, clicked View->Show Hidden Objects, expanded the
      DVD/CDROM Devices and uninstalled my DVD drive from the list. It never got detected or installed after a reboot - it's gone now, cannot see it anymore.

    • In Device Manager, expanded IDE ATA/ATAPI Controllers. But the only thing here is
      Intel 6th Generation Core Processor Family Platform I/O SATA AHCI controller. There is nothing else there - no ATA Channel 0 or ATA Channel 1 (things that have been suggested to be deleted on other posts regarding this issue). So I uninstalled
      the SATA AHCI controller and rebooted. It just reinstalled it automatically. But no CD/DVD drive yet.

    • In Device Manager, scanned for new hardware.

    • And yes, I already ran the Hardware Troubleshooter.

    I've gotten these above steps from the following posts:


    Those helped a lot of people (try those first if you are having the same issue). But as you can guess none of those steps helped me, hence creation of this post.
     
    TousifSaleh, Mar 1, 2021
    #4
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Optical drive will not read DVDs

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