Windows 10: Optical Drive won't read media files on DVD

Discus and support Optical Drive won't read media files on DVD in Windows 10 Drivers and Hardware to solve the problem; I have scoured the internet for the solutions that have been posted but none of them have yet to be successful. This is the only thing holding me back... Discussion in 'Windows 10 Drivers and Hardware' started by gonzoinaz, Dec 10, 2019.

  1. gonzoinaz Win User

    Optical Drive won't read media files on DVD


    I have scoured the internet for the solutions that have been posted but none of them have yet to be successful. This is the only thing holding me back from upgrading from 7 to 10 on my main computer.


    It seems that on my multiple computers with Windows 10, no movie DVD can be read. On DVDs with data in addition to the movie, those files are read but not the movie files. DVDs that only have movie content it thinks there is no data on it.


    Here are the items I have troubleshot. Computer is up to date on Win updates.


    DVD works in Win 7

    Same DVD not reading media files in Win 10

    Built in drive reads CDs no issue in Win 10

    External drive reads CDs no issue in Win 7 and Win 10

    External drive has same issues as built in drive in terms of reading movie files in Win 10

    VLC can read the drive

    Win DVD Player says wrong region code but it is listed as correct

    No new drivers are available for drive


    Specs for test computer:

    Intel BOXDB43LD mobo

    Pentium E6300 2.8GHz processor

    Integrated Video

    8GB RAM

    12TB Total HD Space

    Asus DRW-24B1ST DVD Burner


    Am I overlooking something simple?


    Thanks in advance!

    Mark

    :)
     
    gonzoinaz, Dec 10, 2019
    #1

  2. DVD drive won't read DVD's

    I recently reformatted my mac to clean it all up and what not, and I forgot I had a problem with trying to load and read my dvd disc on my disc drive. It's an applications DVD that came with the macbook pro, I dont need it but the programs they provide are very useful, any suggestions on how to fix this issue?
     
    -1nf1n1ty-, Dec 10, 2019
    #2
  3. DVD player unable to play media files from computer.

    Hello Chin,

    We regret form the inconvenience. Let me assist you.

    As an initial recommendation, I suggest you to work through the steps below to identify the cause of the problem.

    The problem could lie with:

    • The connector cables/connections - are they securely fastened? Are they in the right place? Are all the electrical sockets in good working order?
    • The DVD disc itself - Check if a different DVD works
    • The DVD Player's optical reader (the lens which 'reads' the data from DVDs)

    As an initial recommendation, I suggest you to check if decreasing the speed of your burner while writing the disk help.

    Hope the above information holds good.

    Thank You.
     
    Sayan_Ghosh, Dec 10, 2019
    #3
  4. Optical Drive won't read media files on DVD

    Optical Drive (CD/DVD) not detected by Windows 10

    I know this has been asked in the community many times already by others, and i have tried all of those fixes. Nothing works for me. My laptop is a new Lenovo e560. The cd/dvd drive is detected in the BIOS - can even boot with another bootable DVD.

    Steps already tried:

    • LowerFilters & UpperFilters strings removed from under registry key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318} and rebooted the laptop.

    • Added Controller0 key under HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\atapi\ and added a DWORD
      EnumDevice1 with value 1, and rebooted the laptop.

    • In Device Manager, clicked View->Show Hidden Objects, expanded the
      DVD/CDROM Devices and uninstalled my DVD drive from the list. It never got detected or installed after a reboot - it's gone now, cannot see it anymore.

    • In Device Manager, expanded IDE ATA/ATAPI Controllers. But the only thing here is
      Intel 6th Generation Core Processor Family Platform I/O SATA AHCI controller. There is nothing else there - no ATA Channel 0 or ATA Channel 1 (things that have been suggested to be deleted on other posts regarding this issue). So I uninstalled
      the SATA AHCI controller and rebooted. It just reinstalled it automatically. But no CD/DVD drive yet.

    • In Device Manager, scanned for new hardware.

    • And yes, I already ran the Hardware Troubleshooter.

    I've gotten these above steps from the following posts:


    Those helped a lot of people (try those first if you are having the same issue). But as you can guess none of those steps helped me, hence creation of this post.
     
    TousifSaleh, Dec 10, 2019
    #4
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Optical Drive won't read media files on DVD

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