Windows 10: options for recovery of third party software unexpected win reboot

Discus and support options for recovery of third party software unexpected win reboot in Windows 10 Support to solve the problem; Third party software was open and windows rebooted. Upon reboot the third party software displayed prompts to save the documents. The documents had... Discussion in 'Windows 10 Support' started by zbook, Jun 13, 2019.

  1. zbook Win User

    options for recovery of third party software unexpected win reboot


    Third party software was open and windows rebooted.

    Upon reboot the third party software displayed prompts to save the documents.

    The documents had been saved so new saves were not performed.

    The third party software (turbo tax) can no longer find any of the documents.

    The PDF files are also missing.

    Backup images with macrium were not available.

    What methods are available to recover the files that should have been saved within the turbo tax software?

    :)
     
    zbook, Jun 13, 2019
    #1
  2. topgundcp Win User

    How does Windows boot to advanced recovery option e.g. command prompt?


    - that gives me a 454 'Unexpected error' This tells me that the BCD is partially corrupted.

    The commands: shutdown.exe /r /o /f /t 00
    or: %SystemRoot%\System32\Cmd.exe /c reagentc /boottore&shutdown /r /f /t 00
    should boot into Recovery if everything is configured correctly.
    FYI, If Windows is configured correctly:
    1. If Reagentc is disabled, you still can get into Recovery but with limited options.
    2. If Reagentc is enabled, you'll get all options.
    3. If you boot Windows using Recovery USB stick, You'll get into Recovery with couple of options missing.

    Here's my suggestion if you want to try:
    OPTION 1: Will save the trouble of re-install Windows.

    1. Download the image of my first 3 partitions (450MB Recovery, 100 MB EFI partition, and 16MB unformatted primary)
      EFI_Boot-00-00.7z - Google Drive
    2. Run Macrium and restore the image from step 1, overwriting your existing 1st three partitions, leaving C alone.
    3. Delete the 490MB Recovery partition.
    4. From Macrium, run fix boot problems.
    5. Reboot. Open Admin command prompt then run Reagentc /info to make sure that it is enabled. If not, enable it.
      if failed to enable, reboot and try again.
    OPTION 2: Assuming you've already had Windows backup with Macrium.

    1. Wipe out the first 5 parttiions. (450MB, 100MB, 16MB, C Drive, 480MB)
    2. Fresh install Windows 10
    3. Restore C drive from backup image, run fix boot problems
    4. repeat step 5 from OPTION 1 above.
     
    topgundcp, Jun 13, 2019
    #2
  3. yogurt_21 Win User
    Data recovery software

    The Big Useful List Of Free Useful Programs To Use Usually For Free

    click the top spoiler and then look down to recovery.

    All of the suggestions in the old threads were consolidated into that one.
     
    yogurt_21, Jun 13, 2019
    #3
  4. options for recovery of third party software unexpected win reboot

    Unexpected Store Exception

    Hi,

    Many factors can be involved with the Unexpected Store Exception
    blue screen error such as a conflict with some third-party software, a faulty RAM, or a hardware failure. To rectify such issue, we'd like to ask a few questions:

    • Were there any changes made on your computer settings prior to this issue?
    • Does your computer have the most recent update for Windows 10?

    Meanwhile, we suggest that you follow the series of steps in this
    article
    which lists some troubleshooting instructions suitable for blue screen errors.

    We look forward to your response.
     
    Angela Pun, Jun 13, 2019
    #4
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options for recovery of third party software unexpected win reboot

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