Windows 10: orphaned program is blocking my Win10 upgrade

I currently have Win7 Home Premium 64bit. I'm attempting to upgrade to Win1- Pro.

I have old program files from an antique version of Nero. The upgrade to Win10 Pro wants me to either fix it, or uninstall it, but I can't find any uninstall files. Glary Utilities won't even find it.

What do I do short of a fresh install?

:)

 

Why did the startup window get cleared?

I didn't missed any step, the list was gone and gone , even after using lot of programs the programs were not listed in that list.

 

Win10 Anniversary upgrade

Hello - I'm trying to upgrade to the Win10 Anniversary on a client's laptop. The laptop previously had Symantec Endpoint Protection, but it was removed before the free upgrade was performed from win7 home edition. The copy of SEP was not compatible with
the upgrade to Win10, but it was supposedly successfully removed.

Now the Anniversary upgrade stops and reports that it can't continue due to incompatibility with SEP. I've checked the startup, there's no SEP listed, there's no active SEP components listed under the task manager, and I'm unable to manually remove registry
keys through the regedit program.

So: would it be possible to:

Roll back to the previous win edition, reinstall SEP, then remove SEP, and upgrade to Win10 again?

Manually edit the registry (assuming that I can find the offending key(s)) so the installation can complete?

I don't have access to the latest copy of clean wipe, so I'm not sure that would help.

Please provide any suggestions and thanks in advance

Bill

 

FIREWALL IS BLOCKING CERTAIN PROGRAMS

Hi Joseph,

Thank you for posting on Microsoft Communities.

I will be glad to help you with the issue you have with the computer. I understand the frustration when things don't work the way it should.

One of the most common problems when using a network firewall is that it sometimes blocks network traffic that you want to allow.

Please follow the below step to troubleshoot with the issue:

• Open the “Control Panel“.
• Select “System and Security.
• In the Windows Firewall section, select “Allow a program through Windows Firewall“.
• Unchecking the box to the left of the application name disallows it from accessing network resources, while checking it allows access.
• If the program you wish to block or unblock is not listed, you can click the “Allow another program…” button to add it. Choose the application in the list and select “Add“. If the program is not in this list, use the “Browse…”
  button to select the program file manually.

Hope this information is helpful. Please post in case you have any further issues, I will be glad to help you further.

Thank you.