Windows 10: "Other User" after PC Reset

Discus and support "Other User" after PC Reset in Windows 10 Customization to solve the problem; Soo Recently I had to reset my PC, (Asus VivoBook Pro) because of "Inaccesible-Boot-Device" error. After that, there was a screen showing the... Discussion in 'Windows 10 Customization' started by Axel Mejia Nava, Jun 19, 2019.

  1. "Other User" after PC Reset


    Soo


    Recently I had to reset my PC, (Asus VivoBook Pro) because of "Inaccesible-Boot-Device" error.


    After that, there was a screen showing the percentage of Windows re-installation. When it was at about 80 % the PC restarted itself and showed the locked screen (Generic Wallpaper and clock).


    Later, in the sign-in screen, there's an empty profile picture and the name " Other user" under it.

    Under that there is are blank spaces asking for a username and password.

    Under them there is a button saying "sign-in options" that allows to choose between "local or domain account password" and "Microsoft Account Password".


    The problem is I am not able to get past this screen, neither my last username and password (from before the reset) nor my Microsoft account allow me to sign in; it always says "The username or password is incorrect", and if left blank it says "Please enter a user name and password"

    :)
     
    Axel Mejia Nava, Jun 19, 2019
    #1
  2. IggSter Win User

    How to factory reset Cisco 1700 Router

    Hopefully I can help you here....its a very common thing to happen.


    First, I take it you dont know the passwords for console access or telnet/ssh?

    I will assume that these devices belong to you.

    step 1. Plug a cisco console cable into a serial port on your pc
    step 2. Plug other end into Cisco console port
    step 3. Using hyperterm or putty or similar connect to the serial port
    step 4. boot router, and make sure you clearly can see the output (this confirms you have good serial comms)
    step 5. if this fails, adjust the comm port settings (9600, 8,1,n are the default)
    step 6. now you have to do the only hard part...send the break command:

    Break command list: Break Commands

    Go down the list and match your OS and SW and try the sequence suggested.

    If this fails several times do what I do: Install putty (free) and then to send a break so you can get into rommom just hit "ctrl-a b".
     
    IggSter, Jun 26, 2019
    #2
  3. Kreij Win User
    Current active users that are friends

    The other reason I suggested this is that users can add characters to their username that are not alphanumeric (e.g. user*). This confuses things somewhat when looking at the list.
     
    Kreij, Jun 26, 2019
    #3
  4. "Other User" after PC Reset

    Other Users-PW Reset

    Hello,

    I request you to try the steps below:

    • Press "Windows" + "R" on the keyboard.
    • Type "netplwiz" and press Enter key.
    • Select the user account and click on "Reset password"
    • Enter the new password.

    You may also see the data of all the user accounts by following the steps below:

    • Press "Windows" + "R" on the keyboard.
    • Type ".." and press Enter key.

    I hope this helps you. If you have any further queries, feel free to contact us. We will be happy to help you.



    Thank you.
     
    Jenith_James, Jun 26, 2019
    #4
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"Other User" after PC Reset

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