Windows 10: other user login issue

After resetting my surface laptop,its giving other user login error

:)

 

Windows 10 Login issues

Hi Smith,

Thank you for posting your query on Microsoft Community.

I understand the inconvenience you are facing in Windows. We will help you.

I suggest you to provide some information to help you better.

• Did you make any changes prior to the issue?
• Did you try with only safe mode or safe mode with networking?
• What is the critical error you are getting?

If you are using Windows 10. To go to safe mode you have to follow the below steps.

If you are able to go to login screen in normal mode try the below steps to go to safe mode with networking and check if the issue persists.

• 
  At the login screen click on the power symbol.
  
• 
  Hold SHIFT + Click Restart.
  
• 
  After restarting your system, select the Troubleshoot option.
  
• 
  Select advanced options under
  Troubleshoot screen.
  
• 
  Click on Startup Settings.
  
• 
  Click Restart and follow the onscreen steps to go to
  Safe Mode with networking and check if you are able to login.
  
• 
  If it logs in Create a new user account and link the Microsoft account and check if the issue persists.
  

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Please get back with more information, we will be glad to help you further.

 

Cannot Login with New User Account in Windows 10

Hi,



Thank you for posting your query in Microsoft Community.



I understand your concern and will assist you to resolve this issue

• 
  What exactly happens when you try to login with new user account?
  
• 
  Are you getting any error message?
  
• 
  Since when are you facing this issue?
  

I suggest you to Enable
the built in Administrator account in Windows 10, and then try to create new user account and check if it helps.

I suggest you to refer the steps below and check if it helps

• 
  Press Windows+ X, select
  Command Prompt, and then click Run as Administrator.
  
• 
  When you are prompted by User Account Control, click Continue.
  
• 
  At the command prompt, type net user administrator /active: yes, and then press Enter.
  
• 
  Type net user administrator
  <Password>, and then press Enter.
  
  Note In this command, <Password> represents the actual password that you want to set for the administrator account.
  
• 
  Type exit, and then press Enter.
  
• 
  Log off the current user account. And login and check whether your able to login to windows or not.
  

Hope this information is helpful. Please write back to us if you need any further assistance, we'll be glad to assist you.

 

Windows users at login

I cannot see all of my user accounts on the login screen on a new Windows 10 laptop. I have an account for my son and it does not appear as a user on the login screen. It is listed if I display the users with the CMD prompt. The only account I see is my
account which is an admin. His account is a user. All the suggestions I've seen are not available on home edition.