Windows 10: Out-of-band Update for Windows 10 fixes Printer-BlueScreen issue

Microsoft has released out-of-band updates that address an issue with printing on devices running Windows 10 and Windows Server that caused bluescreen errors.

The company published security updates last week on the March 2021 Patch Day that resolved several security and non-security issues on machines running Windows 10 and Windows Server versions.

Shortly thereafter, users started to report issues on machines when printing. Attempts to print would throw BlueScreen errors with the error code APC_INDEX_MISMATCH on affected devices.



Microsoft published workarounds for the issue that administrators could apply on systems to mitigate the issue and prevent BlueScreen errors from happening while printing.

The out-of-band patches that were released yesterday fix the issue for all affected systems.

The update description for each update is identical. It states:

Addresses an issue that might cause a blue screen when attempting to print to certain printers using some apps and might generate the error, APC_INDEX_MISMATCH.
​

All administrators have to do to resolve the issue is to install the new update on computer systems running Windows 10 or Windows Server.

Here is the list of updates that Microsoft published yesterday:

• Windows 10 version 2004 and 20H2 -- KB5001567
• Windows 10 version 1909 and Windows Server 1909 -- KB5001566
• Windows 10 version 1809 and Windows Server 2019 -- KB5001568
• Windows 10 version 1803 -- KB5001565

The update is available via Windows Update and Microsoft Update already. Administrators may select Start > Settings > Update & Security > Windows Update to check for new updates and install them.

The update can be imported into WSUS manually.

Administrators may download it from the Microsoft Update Catalog directly as well if they prefer that option. Here are the direct links:

• Windows 10 version 2004 and 20H2 -- KB5001567
• Windows 10 version 1909 and Windows Server 1909 -- KB5001566
• Windows 10 version 1809 and Windows Server 2019 -- KB5001568
• Windows 10 version 1803 -- KB5001565

Just download the right file (for the version and architecture of the device), and run it after the download completes.

Thank you for being a Ghacks reader. The post Out-of-band Update for Windows 10 fixes Printer-BlueScreen issue appeared first on gHacks Technology News.

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Windows 10 update cause printer problem with: "Printer not activated - Error - 20"

Hi John,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand your concern about accessing the printer after the Windows Update, we will help you with this issue.

Do let us know the following:

• What is the make and model of your device?
• How is the printer connected to the computer, locally or through network?
• Have you tried any troubleshooting steps to resolve this issue?

I suggest you to try the below and check if it helps.

Step 1: I suggest you to update the drivers for printer and check.

• 
  Right click on the Start button from the desktop and select
  Device Manager.
  
• 
  Locate and expand Print queue.
  
• 
  Right-click on the printer driver
  that is listed and click Update driver software.
  

Step 2: I suggest you to run the printer troubleshooter from
“Fix printer problems”
and then check if this fixes the issue.

Hope it helps. Reply to the post with an updated status of this issue and required information, we will be happy to help you further.

 

Windows prints with lines, printer issues with Windows 10.

Hi,

Thank you for posting your query in Microsoft Community.

I understand your concern regarding the issue that you are facing.

I suggest you to follow the steps below and check if it helps.

Method 1: Troubleshoot

Windows 10 has a built-in troubleshooter to check and fix issues with Printer. I would suggest you to run this troubleshooter to check if the issue is with your Printer. Refer these steps:

• 
  Press Windows key +X, select Control panel
  
• 
  Change the view by option on the top right to Large icons
  
• 
  Click on troubleshooting and click on the view all option on the left panel
  
• 
  Run the Printer troubleshooter
  
  
  

I suggest you to refer the link below and check if it helps

Fix printer problems



Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

 

Windows 10 causing printer issues

Hi Coreym,

Thank you for posting the query on Microsoft Community.

• Which printer are you using?
• What is the error message you receive when you try to print?

I suggest you to try the steps below and check if it helps.

Fix printer problems: Fix printer problems

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.