Windows 10: Outlook 2010 Keeps Changing Sent Messages Folder

Discus and support Outlook 2010 Keeps Changing Sent Messages Folder in Browsers and Email to solve the problem; I have Outlook 2010 set up on 3 PCs to save sent mail items in a particular folder on an IMAP mail server. This works for a while then the sent mail... Discussion in 'Browsers and Email' started by Steve C, Nov 2, 2016.

  1. Steve C Win User

    Outlook 2010 Keeps Changing Sent Messages Folder


    I have Outlook 2010 set up on 3 PCs to save sent mail items in a particular folder on an IMAP mail server. This works for a while then the sent mail starts being saved to the Outlook Data File / Sent Items folder or the Sent Items folder on my MS Outlook email account (connected via MS Exchange). Is this a known problem and is there a fix?

    :)
     
    Steve C, Nov 2, 2016
    #1

  2. hotmail sync

    My outlook client (outlook 2010), my hotmail web account both have 3 messages in the Sent Folder, however Sent folder on my handset shows only 2 messages (downlaod email from 'anytime') Why?
     
    Tigger Ireland, Nov 2, 2016
    #2
  3. amb9800 Win User
    WM 6.1 - How to set IMAP Sent folder? (T-Mo Touch Pro 2)

    Unfortunately that's not a solution for this issue-- Gmail automatically stores a copy of anything you send through its SMTP in its sent folder, so all you're doing is receiving whatever Google has stored in the "Sent Mail" folder-- Outlook Mobile is not
    storing the message in the folder via IMAP.

    Essentially Google pre-empts any client-side issues by automatically storing any messages sent through its server, but that's not what every other mail server does.

    Outlook Mobile (even 2010) is still hardcoded to store messages in a folder called "Sent Items." If you have such a folder or are able to make a symbolic link from "Sent Items" to your actual Sent folder, it'll work fine. But if you're unable to, then
    you're SOL.
     
    amb9800, Nov 2, 2016
    #3
  4. jimbo45 Win User

    Outlook 2010 Keeps Changing Sent Messages Folder

    Hi there
    Check Folder size is OK, and you haven't added subfolders to the IMAP sent folder.

    Check also what the EXCHANGE settings are.
    If you CLOSE the outlook data file see what happens when you send a message.
    Normally stuff is only moved / copied to Outlook data files from an IMAP server if you do it manually.

    Once you OPEN the outlook data files in Outlook you have to close them again otherwise they stay visible by default.
    Also check auto archive --on or off.

    Cheers
    jimbo
     
    jimbo45, Nov 2, 2016
    #4
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Outlook 2010 Keeps Changing Sent Messages Folder

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