Windows 10: Outlook 2013 Error 0x800CCC13 Cannot connect to the network

Discus and support Outlook 2013 Error 0x800CCC13 Cannot connect to the network in Browsers and Email to solve the problem; I'd the problem on my laptop and desktop - both clean installed with Windows 10 and running Office 2010. I'd tried disabling add-ins, starting in safe... Discussion in 'Browsers and Email' started by nigelmercier, Jul 29, 2015.

  1. jimj Win User

    Outlook 2013 Error 0x800CCC13 Cannot connect to the network


    I'd the problem on my laptop and desktop - both clean installed with Windows 10 and running Office 2010. I'd tried disabling add-ins, starting in safe mode, running as administrator, creating a new profile and running repair from installation disk to no avail.

    Thanks for this Stuart - worked a charm on both PCs.

    Jim
     
  2. Diane S Win User

    I am having the same problem not able to send emails from outlook have tried the SFC /scannow and it did not work. Getting very frustrated!!
     
    Diane S, Aug 3, 2015
    #32
  3. I ran SFC twice. The first time it stopped. The second time it finished. The problem with Outlook was solved but seems to have returned today.
     
    PatRecumbent, Aug 3, 2015
    #33
  4. Diane S Win User

    Outlook 2013 Error 0x800CCC13 Cannot connect to the network

    I have rerun sfc/scannow twice and no joy!!!
     
    Diane S, Aug 3, 2015
    #34
  5. The previous message was wrong. The problem did not reappear. Outlook is working properly. One side effect, also sound is back with the same solution.
     
    PatRecumbent, Aug 3, 2015
    #35
  6. I ran scannow - it found and fixed errors - but the inability to send messages from MS Outlook persisted.
    So, I ran scannow again - no errors found.

    Next thing I tried was to compare the Outlook output port number with my IS providers recommendations - the upgrade had changed the port - I put it back to the (recommended by Demon.co.uk) setting of 587 - Sending e-mail still blocked.

    Then, on an illogical whim, I tried changing the sending encryption from SSL to TLS (not understanding either term!!)
    Whopee !! !! - in communication with the World again.

    In passing I should say that I spent about an hour in text communication with a Microsoft so-called Problem Solver earlier today- he did not mention ANY of the solutions found and published in this thread - nuff said
    [but I did find out how to revert to Windows 8.1 if total despair set-in]
     
    HenryWatson, Aug 4, 2015
    #36
  7. BrianB Win User
    sfc/scannow (as administrator) worked first time for me. Thank you
     
    BrianB, Aug 4, 2015
    #37
  8. BobM Win User

    Outlook 2013 Error 0x800CCC13 Cannot connect to the network

  9. This solution rocks - not only did it fix the Outlook issue, but several other miscellaneous and bothersome glitches!

    Many thanks, Stuart. *Biggrin
     
    NeilHarrison, Aug 5, 2015
    #39
  10. coldy Win User
    I have notice the problem to and I manage to get around it by just using IE 11 and open outlook
    through there by going to windows live in my favorites..
     
    coldy, Aug 6, 2015
    #40
  11. SFC /scannow worked for me. Thanks very much! I wouldn't have guessed that one in a million years. It is amazing how flowed this Windows 10 upgrade process has been. This outlook problem is one of a long line of problems I have encountered.
     
    itlphoenix, Aug 7, 2015
    #41
  12. HMZ
    hmz Win User
    Had same problem with Outlook(07) when upgraded to windows 10. Ran SFC/scannow.
    Found errors, corrected them and (at least for now) problem is resolved.
    Thanks*Smile
     
  13. Ryal Win User

    Outlook 2013 Error 0x800CCC13 Cannot connect to the network

    Thanks to this forum I now can send emails, had to run the scan twice and then it sent outstanding emails. Thanks folks
     
  14. hakdaddy Win User
    Hi I found this thread on the forum and was very happy as I thought would be end of my issues, sadly they just escalating.

    So I'm unable to use the method described in the thread as my laptop is telling me I don't have admin status when I do.

    Found another thread elsewhere describing how I can activate the hidden admin mode, which brings up a system error 5 message so I'm at loss on what to do. Please help, I work from home freelance so this is causing me major headache at time when I'm really busy.

    If someone could advise on how to fix this issue would be greatly appreciated

    Thanks
     
    hakdaddy, Aug 11, 2015
    #44
  15. Don Aldux Win User
    Another very satisfied customer ~ thanks *092
    After spending hours of searching for a solution to Outlook not sending after 7 >10, I found this site & suggestion re sfc /scannow. It worked first time and I no longer have to use the absolutely atrocious "Mail".
    Why the hell didn't M/soft see this one? ......just a rhetorical question !
     
    Don Aldux, Aug 11, 2015
    #45
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Outlook 2013 Error 0x800CCC13 Cannot connect to the network

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