Windows 10: Outlook 2016 - 365 - Not displaying private contacts

Discus and support Outlook 2016 - 365 - Not displaying private contacts in Browsers and Email to solve the problem; Hello - Just bought a new computer with Windows 10 and Office 365. Have had great difficulty setting up Outlook email. Had to switch to a POP3 email... Discussion in 'Browsers and Email' started by mar94, Jan 10, 2017.

  1. mar94 Win User

    Outlook 2016 - 365 - Not displaying private contacts

    Hello -
    Just bought a new computer with Windows 10 and Office 365. Have had great difficulty setting up Outlook email. Had to switch to a POP3 email account in order to recoup my category capability. And now, I can't figure out how to display my PRIVATE contacts. None of them show up, even upon search.

    I read somewhere that one needs a Microsoft Exchange account in order to make this happen - I don't even know what that is. And how is that possible that all of my private contacts have simply disappeared?

    Any help would be greatly appreciated - THANK YOU.

    mar94, Jan 10, 2017

  2. Windows 10 Photos App - no Outlook 2013 Share option??

    Basically I have no use for useless Mail, People or Calendar and only use Office 2016 Outlook etc, so find that these are wasted features which I wish I could completely delete off my PC, I am over noting that between them and Skype they are invasive on
    my private lists of contacts, no matter what I do to stop it.

    I want to share with Outlook 2016 desktop, I pay a subscription so would expect that although MS wants us to use the apps, they should consider the fact that they offer 365 Office and therefore cater a bit more to that group as well.

    Mail/ are of no use they are of basic form and to be honest why would I store my people and private meetings on a hosted email system when I can store privately.

    So because of those reasons why can you not design MS Win 10 to include MS Outlook 365, 2013 and 2016 as part of the 'Share' apps.

    The word 'Share' implies to me to include all the things such as Mail, Desktop Mail (365, 2013, 2016), Messenger, Facebook etc. Why limit it.

    I get fed up with photos not being able to share via 'Share' as it wont register Outlook 2016. I now have just gone right click on a document and see 'share' there and had hoped with the October Creator Update to Win 10 that this may be improved, no just
    a more confusing dialogue.
    MyNameSpace, Jan 10, 2017
  3. Office 365 Calendar - Invite People To Meeting

    I have noticed that when I create a meeting in Office 365, and select the People I want to invite, it will display everyone that I have received an email from/to, whether or not they are in any of my address lists. This does not occur in my desktop version
    of Outlook 2016, only people in my address list will display. Is there a setting in Outlook 2016 that will show everyone like it does online?

    ***Moved from: Office / Outlook / Windows 10 / Office 2016***/
    Tracy Loetz, Jan 10, 2017
  4. Outlook 2016 - 365 - Not displaying private contacts

    Welcome to the TenForums.

    Outlook can be quite involved to set up but lets give it a shot. You said you bought a new computer and then if I have this correct you are using the monthly / yearly plan, Office 365, to get access to all the Microsoft Office Programs. Within this group you are trying to use Outlook 2016. I'm asking for this clarification as there are several items labelled "Outlook" in the Microsoft stable, their web based mail, their Window 10 / Tablet app and the actual Office Outlook. Please confirm this is Office Outlook 2016.

    So I'll assume this is Office Outlook 2016. When you moved from your old machine did you create pst file of your mail and contacts that you or someone imported for you on your new machine. If they imported your contacts then in the people window, on the left hand side, assuming you have the navigation pane open, do you see the words Contacts (This computer only). Clcik on this. It should show your imported contacts.

    Don't worry about the Exchange account, that is something as simple as a address (formerly known as

    I don't want you to supply your full email address but are you using gmail, hotmail, yahoo etc?
    Caledon Ken, Jan 10, 2017
  5. mar94 Win User
    Thank you so much for your reply.

    Yes - correct assumption - Office 365 subscription.

    I had previously been using Outlook 2007 on Windows 7 and the .pst data file would not transfer anything. So I had to start from scratch. The only way I was able to retrieve my Calendar and Contacts was (thankfully!) from my phone. (iPhone 7 using Deja Connect, not iCloud).

    For my primary account, the one associated with the Contacts and the Calendar, I am using the email provided by my website hosted by BlueHost.

    Hope this information is what you were asking - thank you again for taking the time to respond.
    mar94, Jan 10, 2017
  6. Do you still have old 7? We really should start there.

    I am familiar with deja and we just abandon it on my wife's android in favor of a full Outlook / solution. I use same solution, Outlook, to iPhone 6.

    I assume you sync deja wirelessly? I ask as I recall there was a way to set the replication direction. So maybe get lucky and export to PC.

    First though, is your old seven around?
    Caledon Ken, Jan 10, 2017
  7. mar94 Win User
    Thanks, again - that's pretty amazing that you're using a similar set-up.

    I can't fire up the old computer, but I can 'maybe' find the old .pst file.

    I sync deja via USB. And I'm thinking that one semi-solution is to un-check all of the Private contacts on my phone and sync to the computer - thereby losing the capability that privacy provides. Does that seem to be a logical conclusion?

    What is your Outlook to iPhone solution??

    Thank you!
    mar94, Jan 11, 2017
  8. Outlook 2016 - 365 - Not displaying private contacts

    Yes you could uncheck and if you are using USB then I'm very sure there is a sync direction. I'm not familiar with marking contacts Private. I know I mark meetings private. My phone like yours, I'm sure, is password protected.

    I would find old .pst. You have to watch where you find it. There maybe more than one and one could be down the hidden path of "Appdata" assuming Win 7. You really want to look through all folders under your user name with hidden files exposed. Then a wild card search *.pst.

    My solution. I use Outlook 2013 on PC. I then have an web account. (These also go under the name hotmail, msn, live).

    I took by calendar from Outlook and imported it into I added the account to Outlook 2013. When I added account to Outlook 2013, I told it it was an exchange account. Now my calendar gets sync'ed from to Outlook 2013. For contacts and tasks I copied them in Outlook 2013 from PST file to the account. (Copy and paste within Outlook 2013. These were then sync'ed up to by system. Yes, different process from calendar. I just followed directions in articles.

    I set the account in outlook to be the default data account. Now what ever I do in either place is sync'ed.

    The phone was the easiest. I went to Apple mail app and I added the account and told it to sync reminders(tasks), calendar, and contacts. Then I went into the mail account settings on phone and set things from to be default, told it to sync all mail, not to delete stuff on its own etc.

    All this syncing is done wireless and while not real time some changes sync so fast it appears that way. Other days it can take five minutes.

    Now if I add to my phone it appears on Outlook 2013 and vice-versa. One trick on calendar, invites have to be sent to address. If not they appear on you PST calendar. I just use Apple apps, reminders, calendars, contacts, mail.

    There was another post I did in the last two / three weeks about Outlook and in that post I posted the articles I used as reference. Person wanted to sync calendar, contacts and notes. Have a look, if you can't find then I will look.
    Caledon Ken, Jan 11, 2017
  9. mar94 Win User
    THANK YOU so much again for your clear explanations. I finally unmarked all of the private contacts on the phone, uploaded, and all contacts are there. Hooray.

    I will print out your instructions for the to Apple option at a later date. That might be a possibility. Again, thank you very much for responding.
    mar94, Jan 12, 2017
  10. That is what the forum is for. Once you read the instructions if you have any questions post. Once I converted my wife she loved it. Every so often Deja would not find device and you basically have some things in two places. This way its all done for you.
    Caledon Ken, Apr 5, 2018

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