Windows 10: Outlook 2016 not closing properly

Discus and support Outlook 2016 not closing properly in Windows 10 BSOD Crashes and Debugging to solve the problem; When I shut down my PC I often get a message that Outlook 2016 is still open even though I have closed it using File/Exit. I am then invited to stop... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Eric Cockerill, Apr 1, 2020.

  1. Outlook 2016 not closing properly


    When I shut down my PC I often get a message that Outlook 2016 is still open even though I have closed it using File/Exit. I am then invited to stop shutdown or shutdown anyway in which case Outlook reopens on start up the next day and it then sometimes will not synchronise with my BT Internet account. Can anything be done to make Outlook close properly?

    :)
     
    Eric Cockerill, Apr 1, 2020
    #1

  2. Group Email In Outlook 2016? Need Help!

    The screen shot looks like that's where she would CREATE a new group. What is on the "Send/Receive" tab?

    Check this site out...

    How to Create Custom Groups in Outlook 2016 | Laptop Mag

    After step 7, it tells you how to send to a group.
     
    nolafotoknut, Apr 1, 2020
    #2
  3. Steve Fan Win User
    Outlook 2016 problems

    As suggested by Appleoddity, the first step is to disable all your add-ins to determine whether the issue is caused by a problematic add-in.

    If issue still continues when all add-ins are disabled, then you can try renaming the following \Outlook registry key to \Outlook-1 when Outlook is closed:

    Computer\HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook

    Then, start Outlook and create your new profile to test it. When you start Outlook in safe mode, most of the customization settings are disabled, and these customization settings are stored in the \Outlook registry key. If it doesn't work, you can just renaming the newly generated \Outlook key to \Outlook-2, and then rename the \Outlook-1 key back to \Outlook.
     
    Steve Fan, Apr 1, 2020
    #3
  4. Melvis Win User

    Outlook 2016 not closing properly

    Group Email In Outlook 2016? Need Help!

    Hi guys,

    I have a client with a problem in outlook 2016 with her not been able to do a group email. She said she could just click on the group button on version 2007 outlook and then (I guess) select the group of people you wish to send a email to. But in this new version she cant as the group button or selection is greyed out. I honestly have no clue as I don't use the program but was wondering if anyone on here has any idea?

    I have uploaded a pic of a screen shot of her outlook 2016 with the greyed out group option.

    If anyone has any clue or suggestions to give me to give to her that would be great *Smile Outlook 2016 not closing properly :)

    Thanks!
     
    Melvis, Apr 1, 2020
    #4
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Outlook 2016 not closing properly

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