Windows 10: Outlook 2016 showing twice in default programs.

Discus and support Outlook 2016 showing twice in default programs. in Microsoft Office and 365 to solve the problem; I have a user with a fairly new computer running Windows 10 Pro. He has Office 2016 H&B and for whatever reason his outlook shows twice in default... Discussion in 'Microsoft Office and 365' started by dlambert93, Mar 21, 2018.

  1. DLAMBERT93
    dlambert93 Win User

    Outlook 2016 showing twice in default programs.


    I have a user with a fairly new computer running Windows 10 Pro. He has Office 2016 H&B and for whatever reason his outlook shows twice in default programs. I don't know for sure but this seems to be causing several things not to work correctly. This includes the built in Send-to mail recipient feature doing nothing when used. He also has trouble opening .msg files. I have tried everything under the sun to fix this with the exception of just wiping the computer and starting from scratch. Everything I have tried is below. Does anyone have any other potential solutions or has anyone encountered this issue before?

    I have tried:
    System restore
    Registry edits
    Uninstalling/Reinstalling Office
    Installing a different version of Outlook (2013)
    Repairing Office (Quick and Online)
    This PC is on a domain so I created a whole new user (copied from his current one) and added it to the computer. At first it was fine but eventually the same exact thing happened
    Ran sfc scan...found no errors

    :)
     
    dlambert93, Mar 21, 2018
    #1
  2. CHUCKBALOGH
    ChuckBalogh Win User

    Problem with registry setting default e-mail client

    I have this issue as well. I am using Office 2010 Home and Business and Outlook 2010 is my mail client. This is a relatively new pc and has Office 365 (2016) installed as well. After a recent Windows Update, my default mail client changed to Outlook 2016
    -- one of my apps that sends mail stopped working, mail profile missing error). When I try to set my default mail client via the UI, only Outlook 2016 is showing; I can't select Outlook 2010.

    I uninstalled Office 365 but Outlook 2010 still does not show up in the UI as a default program. Now I need to find out how to change this in the registry.

    The OS is Windows 10 Home
     
    ChuckBalogh, Mar 21, 2018
    #2
  3. STU_10
    Stu_10 Win User
    How to set Outlook 2016 as default email program

    How to set Outlook 2016 as default email program ....Microsoft edge always takes over even though I have set OUTLOOK 2016 as default

    ***Post moved by the moderator to the appropriate forum category.***
     
    Stu_10, Mar 21, 2018
    #3
  4. CALEDON KEN
    Caledon Ken Win User

    Outlook 2016 showing twice in default programs.

    Hi dlambert93. Welcome to the TenForums @dlambert93

    I see you "copied from his current one" when you made new user.

    Not sure how fast this issue occurs but have you tried just making a new user and seeing if the issue occurs?

    If it does occur then I would be inclined to blow away install. If it doesn't occur then I would suggest the issue is within their profile.
     
    Caledon Ken, Mar 22, 2018
    #4
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Outlook 2016 showing twice in default programs.

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