Windows 10: Outlook 2016 Version number 2004 Build 12730.20236 search issues.

I have two users that have not been able to search their mailboxes since this update (Outlook 2016 Version number 2004 Build 12730.20236) was released. Has anyone ran into this issue and been able to solve it yet?

:)

 

Group Email In Outlook 2016? Need Help!

The screen shot looks like that's where she would CREATE a new group. What is on the "Send/Receive" tab?

Check this site out...

How to Create Custom Groups in Outlook 2016 | Laptop Mag

After step 7, it tells you how to send to a group.

 

Group Email In Outlook 2016? Need Help!

Hi guys,

I have a client with a problem in outlook 2016 with her not been able to do a group email. She said she could just click on the group button on version 2007 outlook and then (I guess) select the group of people you wish to send a email to. But in this new version she cant as the group button or selection is greyed out. I honestly have no clue as I don't use the program but was wondering if anyone on here has any idea?

I have uploaded a pic of a screen shot of her outlook 2016 with the greyed out group option.

If anyone has any clue or suggestions to give me to give to her that would be great *Smile

Thanks!

 

Windows 10/Outlook 2016 Search Index Broken

I have a user who can no longer use the search function in outlook 2016. It doesn't give an error, it just wont return results.

After extensive googling, I have found and tried the following solutions to no avail.

1. Rebuild windows search index
   
2. Delete windows.edb file and rebuild search index
   
3. Remove outlook from the search index, reboot and add it again
   
4. Full repair of outlook
   
5. Scanpst to fix corrupted PST files (they weren't corrupted)
   

I have loaded the PST files into my outlook and I can search them, and there is no issues with any other computers in the office, so it is computer specific and not related to the PST file.

Does anyone have any other suggestions short of a full reinstall of windows? I am literally banging my head on the desk...

UPDATE

After more tinkering, I removed Outlook from the Search Index and tried searching for emails within outlook, and it worked... just really slowly. When I added Outlook back into the search index, it stopped working.

Also, searching is working for local drives, just not Outlook