Windows 10: Outlook can't send but can receive

Discus and support Outlook can't send but can receive in Microsoft Office and 365 to solve the problem; Windows 20H2 MS Outlook 365 16.0.13901.20276 I had cause to restore my system after a system failure. All was restored OK except MS Outlook 365. After... Discussion in 'Microsoft Office and 365' started by Catfelix, Apr 15, 2021.

  1. Catfelix Win User

    Outlook can't send but can receive


    Windows 20H2
    MS Outlook 365 16.0.13901.20276

    I had cause to restore my system after a system failure. All was restored OK except MS Outlook 365. After fiddling around for a while I have got all my folders restored and can now successfully receive mail. But I can't send. What do I need to set to ensure mail is sent correctly. I have checked to IMAP settings against those on another computer which is sending emails OK.

    :)
     
    Catfelix, Apr 15, 2021
    #1
  2. Berton Win User

    Outlook ceases to send and receive mail the next day

    Does your Outlook Version 11 [part of Office 2003] ever send the messages? I've never favored having to click an icon to Send and Receive immediately, just another step in using the program, prefer to have it do the functions when clicking Send for the message.

    And it's possible Win10 Version 1803 Build 17134.228 is part of the issue since support for Office 2003 has ended.

    I'd try a test where Outlook is closed first before shutting down the computer, after all Outlook won't work when the computer is shut down.
     
    Berton, Apr 15, 2021
    #2
  3. Lis7 Win User
    Outlook send/receive issue after moving pst files to Drive D

    I need some advice, as this issue is driving me pretty crazy and the solutions I've found online so far don't seem to work or have negative downstream consequences.
    Win 10 (oem), v.1903
    Office 2019 Home and Business (oem)
    Internal Drive C: program files (but the oem install has the Documents folder on Drive C too for some reason)
    Internal Drive D: data files
    Background

    1. After activating Outlook 2019, Windows automatically placed each pst file in C:\\Users\Username\Documents\Outlook Files\L: [email protected] Instead, I would like to store each Outlook pst file (have multiple email addresses/pst files) in a Documents folder (or some other folder) on Drive D.
    2. To move the original Documents folder from drive C to Drive D I closed Outlook, right-clicked the original Documents folder and used the Properties/Location tab to move it to a new Documents folder I had previously created on drive D. That step seemed to work correctly, and each pst file was now in the new Documents folder on Drive D.
    3. After the folder move, I launched Outlook and used the resulting "Outlook can't find" popup to specify a new file path for each pst file. However, while I can see each new file path in Outlook's Account Settings, it throws send and receive error messages (e.g.: "Sending reported error (0x8004010F): Outlook data file cannot be accessed") and won't send or receive for each account. This continues to happen after closing and reopening Outlook.
    4. I moved the Documents folder back to where it was on drive C. I tried this several times, using the Outlook error popup to try to remap each email account to the new Documents path on Drive D.
    Bottom line is that this Outlook send/receive issue is also preventing me from moving my Documents folder to the D drive where I want it, because when I move it, it messes up Outlook.
    Question

    • After I move each pst file and specify the new file paths in the Outlook popup, how do I get Outlook to send/receive for those email accounts?
    Thank you in advance.
     
  4. Outlook can't send but can receive

    OUTLOOK 365 does not send or receive emails


    I installed Win 10 today and everything works so far. Except Outlook 365. I open it and go to send and receive email but I get the following error: :error 0x800cc1a Your server does not support the encryption type you have specified. try changing the encryption method. Contact your ISP for assistance". I contacted them and they had no idea why nor had any other trouble calls with the win 10 install. I have accomplished one time the SFC/scannow with negative results. any help would be appreciated

    **SOLVED** After much research, I found that the ports assigned for incoming were set at 995, which the default for email is port 110. steps to solve were opening outlook, 1. clicking on file tab, 2. in info tab select account and social network settings, 3. select account settings, 4. select current email profile, 5. select change, 6. select more settings bottom right in window, 7. select the advanced tab (internet email settings), 8. select port 110 as incoming or select default tab, 9. close all and restart, open outlook and click send receive button and mail showed be receive and send.
     
    hockeypuck, Apr 15, 2021
    #4
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Outlook can't send but can receive

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