Windows 10:

Discus and support in Browsers and Email to solve the problem; Hello I used to click on this email ...... and if there was a new email it would appear. Now when I do so, nothing but the page... Discussion in 'Browsers and Email' started by maranna, May 6, 2016.

  1. maranna Win User

    I used to click on this email ...... and if there was a new email it would appear. Now when I do so, nothing but the page with no information in there. I click on the big blue square "" and my inbox appears. Is anyone else experiencing this?
    I do not remember changing any settings.

    maranna, May 6, 2016
  2. Rohn007 Win User

    I too have been using hotmail for many years. I would be very PO'd if they killed free

    Yes, MS is doing everything it can to "encourage" people to spend more money, ie by "upgrading" to the paid and Office 365 "subscriptions".
    Rohn007, May 6, 2016

    is closing?
    ChasAppleby, May 6, 2016

    MS merged all of their Mail Server addresses (,, and under the umbrella address - users didn't have to change anything.

    MS is making additional changes to, so perhaps your experience is just part of the changes.

    Everything should work as before, just from a different place.
    One caveat is WLM after late June changes: Windows Live Mail 2012 will not connect to - Windows 10 Forums
    Slartybart, May 6, 2016
  5. Outlook email is highly unreliable, you should not use it for anything important, MS makes changes every now and then.
    TairikuOkami, May 6, 2016
  6. maranna Win User
    I use it as my MS account and until now has been very good. It is again working as it should.
    I have a Gmail and ISP account besides my client, eM Client.
    Is there anything I have to do to accommodate this switch?
    I have not used WLM for years when it was part of Essentials.
    Importantly, I set up an account for my wife a while ago, and it has a similar but different look than mine - I cannot find the version of either.
    Is hers the new look and mine the old?I have read your link but cannot understand what I should be doing, if anything.
    All my contacts know me as my current address so an alias or a new account would foil things up.

    Thank you both for the information.
    maranna, May 6, 2016
  7. The article focused on Windows Live Mail and the sync protocol that MS will implement in (late June2016)

    Since you don't use WLM - you can probably ignore the article.

    I believe IMAP and POP3 protocols will still be supported, just the sync mechanism will change. That's only my opinion though.

    A member said, as far as they knew, that eM Client supports the EAS protocol - will change to use that sync protocol late June 2016).
    I looked at the eM Client site and saw that it supports the EWS protocol.

    That's as far as I went.

    I don't think you have to do anything to accommodate the change if you connect IMAP or POP3 and you don't have to do anything right away. I'm sure there will be more inofrmation in the next couple of weeks.

    If you sync Contacts or Calendars - you might have to switch eMail clients. The only two clients mentioned in the article were
    MS Mail App (free)
    MS Outlook ($$)
    Slartybart, May 7, 2016
  8. maranna Win User

    I had thought that when they switch in June it would be trouble for my account as far as accessing other sites go but you seem to have clarified that.
    It seems they either want me to pay or use or use their mail app. I'll see if my client s syncs at that time and if not will likely have to use their app.
    Thank you very much
    maranna, May 7, 2016
  9. If it's unreliable, why should you use it for important things?

    I have been using it for 15+ years without issues
    paulsalter, May 7, 2016
  10. Ops. somehow I forgot to add NOT, corrected. *Wink

    Well good for you, I have experienced loosing emails, problems with accessing email at all due to MS policies and so on.
    Not to mention, MS renames it every 2-3 years, which complicates things. Hotmail -> Live -> Outlook -> what is next?
    TairikuOkami, May 7, 2016
  11. dustymars Win User is like digging up some 1970's vintage e-mail program and making it less attractive. What is next, phone line modems?
    dustymars, May 7, 2016
  12. maranna Win User
    I am currently having problems. When I sign in, I no longer see my new emails yet I have changed nothing.
    In order for it to function, I have to refresh it by clicking on the blue box upper left. When I send an email, I no longer get a verification but when I check the sent folder it is ok.
    Until recently I never had a complaint. This has only happened in the last couple of weeks.
    It seems when there is a malfunction and you wait a bit, it is corrected.
    I sense they are working on the program.
    I only wish it did not affect me and was as reliable as it was for years until lately.
    maranna, May 7, 2016
  13. strollin Win User

    So YOUR personal experience using it should be the final say as to whether the service is reliable or not? Why can you completely dismiss paulsalter's experience?

    My experience mirrors his, I've had my hotmail email address since 1998 (my main email address) and have never lost a single email or had any significant difficulty accessing the service (no more so than any other on-line service such as forums like this one). The fact that MS has changed the name of the service several times is a non-issue for me since my email address has been the same for all 18 years.
    strollin, May 7, 2016
  14. grouser Win User
    Following the email from Microsoft re Outlook and Windows Live Mail.I tried it and had No problems when applying both mine and the wife's Hotmail accounts,but when I tried to enter my service providers account though it loaded and worked there were NO folders other than Inbox Sent and Trash all the other folders belonging to that particular account were missing,I tried using settings to try and throw light on the issue but could not see anything that was useful to the matter in hand, do you think this will be sorted later or because it isn't a Microsoft email account we will get treated like a non entity
    grouser, May 7, 2016
  15. maranna Win User
    At the risk of being redundant, I am experiencing issues I previously outlined in my last post I never saw until recently. As I said, it is so coincidental with this new 'naming' process that maybe they are tweaking and disturbing. I never has any issues but certainly do now, with both of our accounts.
    I hope they sort it out soon. Try clicking on the big box upper left to se if that resets or refreshes your folders.
    It dos with me but I still can't get to see a sent confirmation. I have to look in the sent folder.
    Does anyone have this problem?
    maranna, May 7, 2016

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