Windows 10: Outlook Cortana

Hello

I was using Microsoft Outlook and needed to ask Cortana question and got a popup that ask me to sign into Cortana

and "For best experience use Work or School account"

Questions:

1. Why do I have to sign into Cortana when I never had to do it before.

2. This is a personal home computer nota work or school what has the best experience notice have anything to do with me?

Thank you for your time



Moved from: Microsoft 365 and Office Outlook Windows 10 Microsoft 365 Family

:)

 

Cortana fails to detect flight itinerary in Outlook

Thank you, Andre, for providing the suggestions. At this point, I have performed the complete list of suggested remediations. I have also performed a reset (saving personal files) on my Surface Pro 4. None of the steps has resolved the problem with Cortana
tracking flights.

As a side note, this evening I asked Cortana to track a flight. The app correctly found flight tracker information on the Web (Launching Edge), but did not take the hint to track the flight.

For validation, Outlook is correctly capturing the flight itineraries in my email. Cortana is properly tracking package deliveries, but will not track flight itineraries.

This is certainly not the most important issue in my life, but it has become a bit of a nag that I'd like to resolve. Unless there is another suggestion, my next step will be to perform a complete reset.

Appreciate the assistance.

 

Cortana Notebook

In order to enable the Notebook icon in Cortana, I suggest you to check if you have enabled Cortana.

To enable Cortana, please follow the steps below:

• Go to Cortana.
• Go to Settings.
• Turn on “Cortana can give you suggestions, ideas, reminders, alerts”.

Hope this helps.

 

Cortana

Hi,

Thank you for posting your question in the Microsoft Community.

Appreciate your efforts to work on this issue.

This issue can occur if some of the system files are not working as expected.

Suggest you to follow the steps from this article to
troubleshoot Cortana on the PC.

Note: Do not go with the ‘Reset PC’ option for now.

Method 1: Follow these steps to disable Cortana:

1. Sign-in to the PC with your Microsoft account.
   
2. In the search box at the bottom, type Disable Cortana.
   
3. Once the suggestions appear in the list, click Cortana & Search settings.
   
4. From the right section of the Settings pane, move the top button to ‘Off’ to disable Cortana from Windows 10.
   

Method 2: Follow these steps to check if that helps.

1. Launch Cortana from the search bar on the taskbar.
   
2. Then, from the left pane click the settings button.
   
3. Under "Cortana" (the first option) and slide the pill switch to the ‘Off’ position.
   

Method 3: Launch the Settings app and click on Privacy. Navigate to Speech, inking, & typing, and click Stop getting to know me. These steps will disable Cortana.

Hope this helps.

Let us know if you got the help you needed.

Regards,

Srimadhwa B

Microsoft Community-Moderator