Windows 10: Outlook Data File cannot be opened

Hi,


I have a user running Office 365 Pro Plus version 16.0.11425.20244. Her Outlook gets the message below. I set her up with a new Outlook profile. In 3-4 days the same happens again. Below is a list of steps were have tried that were not successful.


1. I deleted and created new Outlook profile. I manually deleted files in ..\appdata\local\microsoft\outlook before creating the new profile

2. Ran Office 365 full repair
3. Restarted PC
4. Disabled Outlook add-ons
5. She is in the local administrators group

6. Confirmed the user has full access to the .ost file

7. Gave her ownership of the .ost file

8. The user gets the same message when running Outlook in Safe Mode





The only step I have not done is give her a new Windows 10 profile? Has anyone seen this happen before? I appreciate your help.


Thanks,

- Jim

:)

 

Opening a .MSG file created by Outlook 365


Because the apps I had tried and the one I had installed, appeared on the list of possible Apps in the list for opening MSG files, I thought that repairing Outlook might work. So I tried the repair option as Sheltieuk had suggested. When I then tried Start – Defaults afterwards and looked to see what was available to open MSG files, Outlook had appeared on the list! Selected that and it worked.

For once I have posed not only a question but an answer!!

 

How to install outlook express on windows xp with explorer 8?

This is an awkward problem to solve and one I don't think is worth the time and effort.

The OP would be better off either using a modern webmail service like gmail or outlook.com or using a modern email client like Windows Live Mail like FX-GMC suggested or Thunderbird from Mozilla. If nothing else, Outlook Distress was notorious for corrupting its data files and losing all your email in one easy step. Not worth it.

 

GUIDE:How to transfer contacts from Microsoft Outlook to Gmail

I'm sitting here in the office, its the end of the year in the school system, and several employees transferring to alternative counties. With this it brings loads of transferring contacts to take with them from their company phone. Well, this one in particular sparked a guide idea. So here it is, How to transfer Outlook contacts to your Gmail account.


Step 1: Sign in to your outlook account.
step 2 In the top left hand corner click File > Import/Export > Export to file > Browse to desired place to save your file > export. Be sure you export the file as .csv (comma separated values)
Step 3 Log into your Gmail account
Step 4 Select 'Contacts' In the subsection you will see a 'Import' button on the right-hand side. Click it.
Step 5 Browse to the location where you saved it > Open it > Click Import.



I would have provided pictures, but I use neither Outlook or Gmail. Hope someone somewhere gets some use from this. *Toast :toast:


=Munki=