Windows 10: Outlook email bodies suddenly disappear/blank

Discus and support Outlook email bodies suddenly disappear/blank in Microsoft Office and 365 to solve the problem; I have a user running O365 latest version, using Outlook and Exchange (Microsoft 365 Business Standard). Everything was working fine until this... Discussion in 'Microsoft Office and 365' started by PatrickGSR94, May 12, 2021.

  1. PATRICKGSR94
    PatrickGSR94 Win User

    Outlook email bodies suddenly disappear/blank


    I have a user running O365 latest version, using Outlook and Exchange (Microsoft 365 Business Standard). Everything was working fine until this afternoon when all the email bodies in his inbox either disappeared, or will only show the first line of the message body. I have tried everything I can find. Checked Font settings under Stationary. Tried disabling add-ins, tried starting in Safe Mode, tried to repair Office. Restarted Outlook, rebooted machine, nothing works. The AVG add-in that I've read about is not present. There is an email that someone else sent to both of us. We're both running the latest O365. Emails shows up fine on my end, but on his only the first line shows. He's using the preview pane, which displays the first line of emails. On emails where the entire body is blank, the Preview Pane will still show the first line of text. The other weird thing is if he tries to Print the email, the preview shows everything! The whole message body shows up in the print preview. But again back on the email itself, nothing. What else can I try?

    :)
     
    PatrickGSR94, May 12, 2021
    #1
  2. EDDIE YW
    Eddie YW Win User

    Email message body blank

    Hi All,

    Recently I upgraded my windows phone from 8 to 10.

    Version build :

    Windows 10.0.10586.107

    Outlook Mail 17.7812.42252.0

    When I open Outlook (Gmail), it will automatically load the inbox, where I can see sender,subject and snippet of the message (about 35 characters of the body content).

    When I tap on the message, it will show the Sender, Date, Subject and a blank white body. Even when the message only contain short text, it would not load.

    So far I have tried "Reading-Automatically download external images and style formats" to no avail.

    I found "Email message body is blank in Outlook - Outlook" but seems not relevant.

    Appreciate your help and suggestion.

    ***Post moved by the moderator to the appropriate forum category.***
     
    Eddie YW, May 12, 2021
    #2
  3. NOLAFOTOKNUT
    nolafotoknut Win User
    Group Email In Outlook 2016? Need Help!

    The screen shot looks like that's where she would CREATE a new group. What is on the "Send/Receive" tab?

    Check this site out...

    How to Create Custom Groups in Outlook 2016 | Laptop Mag

    After step 7, it tells you how to send to a group.
     
    nolafotoknut, May 12, 2021
    #3
  4. COPHLELITE
    COPHLElite Win User

    Outlook email bodies suddenly disappear/blank

    Blank email

    Windows Phone 7 - When in my inbox I see the list of emails with the first line of the body text, when I select a specific email it becomes blank.
     
    COPHLElite, May 12, 2021
    #4
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Outlook email bodies suddenly disappear/blank

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