Windows 10: Outlook error when moving msg

Discus and support Outlook error when moving msg in Microsoft Office and 365 to solve the problem; Hello, I've just installed Office 365 on my brand new Lenovo laptop (Win 10 ver 1909). I have 5 Gmail accounts set up. When I try to file a message in... Discussion in 'Microsoft Office and 365' started by 3point1, Jul 16, 2020.

  1. 3POINT1
    3point1 Win User

    Outlook error when moving msg


    Hello,

    I've just installed Office 365 on my brand new Lenovo laptop (Win 10 ver 1909). I have 5 Gmail accounts set up. When I try to file a message in a pre-existing folder I get an error that the message can't be moved because it's been changed (not!). The first time this happened, I went the long way 'round and right clicked and selected move that way. But now it won't even let me do that. I need to resolve this or abandon Outlook, as I have a bazillion emails that need to be organized. Can someone help me?

    :)
     
    3point1, Jul 16, 2020
    #1
  2. SIGURD
    Sigurd Win User

    Opening a .MSG file created by Outlook 365

    Because the apps I had tried and the one I had installed, appeared on the list of possible Apps in the list for opening MSG files, I thought that repairing Outlook might work. So I tried the repair option as Sheltieuk had suggested. When I then tried Start – Defaults afterwards and looked to see what was available to open MSG files, Outlook had appeared on the list! Selected that and it worked.

    For once I have posed not only a question but an answer!!
     
    Sigurd, Jul 16, 2020
    #2
  3. SIGURD
    Sigurd Win User
    Opening a .MSG file created by Outlook 365

    MS have clearly changed something because mine includes in the options the two methods I tried initially.
    I ma trying to remember the steps - (I think) I tried to open the *.msg by double clicking it in File Finder and was asked what app to use. Selected Notepad without success. Tried again with Outlook (so it gave me two goes). I then installed File Viewer and that has become an option along with Notepad. So we get different results.
    The work around suggested in the web page I linked to above doesn't help - takes me to the same place as Start - Defaults

    I haven't tried a repair of Outlook. Seems a bit unlikely but maybe worth a try. It may be worth trying to do what I am trying to do with .msg files with some obscure file ending I never use.
     
    Sigurd, Jul 16, 2020
    #3
  4. JOHN FUE
    John Fue Win User

    Outlook error when moving msg

    Incorrect file extension when moving email

    We suggest to follow this steps to check the settings of your PC

    • Click on Start key.
    • Go to Settings.
    • Open System.
    • On the left pane, select Default apps.
    • Select Choose default apps by file type.
    • Look for .msg (Outlook item).
    • Choose Outlook 2016 as the default app
    Let us know how it goes.
     
    John Fue, Jul 16, 2020
    #4
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Outlook error when moving msg

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